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Question 277 - Certified Sales Cloud Consultant discussion

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It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to Inefficiency and low adoption.

What should the consultant do first?

A.
Create a data management plan and a data quality dashboard.
Answers
A.
Create a data management plan and a data quality dashboard.
B.
Install and configure a data cleansing app from AppExchange.
Answers
B.
Install and configure a data cleansing app from AppExchange.
C.
Use Duplicate Rules to identify and report data quality issues.
Answers
C.
Use Duplicate Rules to identify and report data quality issues.
Suggested answer: A

Explanation:

The first step to addressing poor data quality and high volume issues is to create a data management plan and a data quality dashboard. A data management plan outlines the processes and responsibilities for maintaining data quality, including data cleansing and validation procedures. A data quality dashboard provides visibility into data quality issues, helping the team monitor and address them proactively. This approach helps improve data accuracy and enables the sales operations team to produce more reliable and insightful reports, enhancing overall efficiency and adoption.

Data Quality Management

Creating Data Quality Dashboards

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asked 23/09/2024
Umaish Nair
35 questions
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