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Question 292 - Certified Sales Cloud Consultant discussion

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Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes.

Which solution should the consultant recommend?

A.
Salesforce Connect
Answers
A.
Salesforce Connect
B.
Outbound Message with record-triggered flow
Answers
B.
Outbound Message with record-triggered flow
C.
External Relationship with custom object
Answers
C.
External Relationship with custom object
Suggested answer: B

Explanation:

An Outbound Message combined with a record-triggered flow is an effective solution for sending data about opportunities to an external ERP application when an opportunity is closed. This approach allows Salesforce to send a message containing the opportunity data to a specified endpoint whenever an opportunity record meets the specified criteria (e.g., when it is marked as Closed Won). This method ensures real-time integration and data synchronization between Salesforce and the external ERP system.

Outbound Messaging

Record-Triggered Flows

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asked 23/09/2024
Grzegorz GÅ‚ogowski
32 questions
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