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Which sales quota measurement focuses on the end result rather than the relationship with the customer?
A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product. Which measurement should the sales rep use?
When assigned a new sales territory, what is the first step to prioritizing selling efforts?
A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?
A sales representative just closed a deal and wants to make sure the customer is set up for success. How can the sales rep ensure the customer has a great experience with the product?
A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses. Which type of questions are they leveraging?
During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?
A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment. At which stage are they in the sales process?
A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals. Which skill is the sales rep growing?
A sales representative wants to improve the overall health of their pipeline. Why is it important to take a strategic approach to prospecting?

Question 31 - Certified Sales Representative discussion

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Universal Containers (UC) is starting its third fiscal quarter and wants to ensure its sales representatives' territory plans will be successful.

Which activity should UC and its sales reps review mid-year to ensure success?

A.
Survey the sales team and get recommendations.
Answers
A.
Survey the sales team and get recommendations.
B.
Change plans to provide a fresh view on each account.
Answers
B.
Change plans to provide a fresh view on each account.
C.
Assess prospect and account quality to prioritize leads.
Answers
C.
Assess prospect and account quality to prioritize leads.
Suggested answer: C

Explanation:

Assessing prospect and account quality to prioritize leads is an activity that can help ensure sales success mid-year by focusing on the most promising opportunities and allocating resources accordingly. Assessing prospect and account quality involves evaluating factors such as fit, interest, urgency, and authority, and ranking leads based on their likelihood and readiness to buy.

Reference: https://www.salesforce.com/resources/articles/lead-generation/#lead-generation-strategies

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asked 23/09/2024
Marcio Lizarbe
40 questions
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