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Which sales quota measurement focuses on the end result rather than the relationship with the customer?
A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product. Which measurement should the sales rep use?
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Question 41 - Certified Sales Representative discussion

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A sales representative is assigned to high-value prospects.

What can the sales rep do to gain their interest?

A.
Identify potential trigger events as the reason to reach out to prospects.
Answers
A.
Identify potential trigger events as the reason to reach out to prospects.
B.
Connect with customers associated with the prospect on social media.
Answers
B.
Connect with customers associated with the prospect on social media.
C.
Focus on personal details when communicating with the prospect.
Answers
C.
Focus on personal details when communicating with the prospect.
Suggested answer: A

Explanation:

Identifying potential trigger events as the reason to reach out to prospects is what the sales rep can do to gain their interest when assigned to high-value prospects. A trigger event is an occurrence or change that creates an opportunity or need for a product or service, such as a merger, expansion, launch, etc. Identifying trigger events helps to show relevance, timeliness, and value to the prospects, as well as to capture their attention and curiosity.

Reference: https://www.salesforce.com/resources/articles/lead-generation/#lead-generation-strategies

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asked 23/09/2024
Ken Mak
43 questions
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