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Question 115 - Certified Strategy Designer discussion
Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.
Which method is typically used to Quantify design debt7
A.
User interviews
B.
Heuristic analysis
C.
NPS or CSAT
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