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Question 23 - PSPO-II discussion

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You are the Product Owner for a product with diverse stakeholders with differing opinions that sometimes conflict.

Your Director of Marketing strongly believes that you should add a major new feature to reach a new market. Your CEO believes that the new feature is too expensive and thinks you should focus on other features to make existing customers happier. The CEO says that as Product

Owner it is ultimately your decision.

You think both perspectives have merit, but you cannot do both. How should you proceed?

(choose the best answer)

A.
Devise an experiment that will help the company to better understand the new market and its potential.
Answers
A.
Devise an experiment that will help the company to better understand the new market and its potential.
B.
Trust the Director of Marketing's opinion and add the features; when revenues increase, you will be vindicated.
Answers
B.
Trust the Director of Marketing's opinion and add the features; when revenues increase, you will be vindicated.
C.
Better understand the positions of other stakeholders to gather more information, then make a decision.
Answers
C.
Better understand the positions of other stakeholders to gather more information, then make a decision.
D.
Trust the CEO's opinion and focus on current customers, since you cannot afford unhappy customers.
Answers
D.
Trust the CEO's opinion and focus on current customers, since you cannot afford unhappy customers.
Suggested answer: A

Explanation:

= As a Product Owner, you are accountable for maximizing the value of the product and the work of the Developers. To do this, you need to have a clear vision of the product and its target users, as well as a validated understanding of the market opportunities and risks. You also need to collaborate with stakeholders and customers to align their expectations and feedback with the product goals and strategy.

In this scenario, you face a dilemma between pursuing a new market segment or satisfying the existing customers. Both options have potential value, but also uncertainty and trade-offs. The best way to proceed is to devise an experiment that will help you to test your assumptions and learn more about the new market and its potential. This could be a small-scale release, a prototype, a survey, or any other method that can provide you with empirical evidence and feedback. By doing this, you can reduce the risk of investing in a feature that may not deliver the expected value, and also gain insights that can help you to refine your product vision and backlog.

This approach is consistent with the principles of agile product management, which emphasize delivering value early and often, validating hypotheses with data, and adapting to changing customer needs and market conditions. It also demonstrates your ability to apply the Scrum values of openness, courage, and respect, as you are willing to explore new possibilities, challenge your own opinions, and involve your stakeholders and customers in the decision-making process.Reference:=Scrum Guide,Managing Products with Agility,Evidence-Based Management

asked 23/09/2024
Joseph Lewis
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