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Salesforce Certified Nonprofit Cloud Consultant Practice Test - Questions Answers, Page 12

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A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.

What are two factors the consultant should tell the system admin to consider?

Choose 2 answers

A.
A new standard roll-up summary field was added to an object.
A.
A new standard roll-up summary field was added to an object.
Answers
B.
A new Process Builder process was activated.
B.
A new Process Builder process was activated.
Answers
C.
A new node tree was added to the role hierarchy.
C.
A new node tree was added to the role hierarchy.
Answers
D.
A new customizable rollup was added in NPSP Settings.
D.
A new customizable rollup was added in NPSP Settings.
Answers
Suggested answer: B, D

A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.

After a gift is successfully matched to an existing record, which two updates may occur?

Choose 2 answers

A.
The Stage of the Opportunity will change to Closed/Won.
A.
The Stage of the Opportunity will change to Closed/Won.
Answers
B.
The open Payment will be marked as Paid.
B.
The open Payment will be marked as Paid.
Answers
C.
A Payment will be added to the Opportunity.
C.
A Payment will be added to the Opportunity.
Answers
D.
The Opportunity amount will include the new payment amount.
D.
The Opportunity amount will include the new payment amount.
Answers
Suggested answer: B, D

Explanation:

https://powerofus.force.com/s/article/NPSP-Configure-Data-Importer-Options

A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.

What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

A.
Encrypt all fields containing sensitive data with Classic Encryption.
A.
Encrypt all fields containing sensitive data with Classic Encryption.
Answers
B.
Configure the contractor's Profile to prevent access to the sensitive data.
B.
Configure the contractor's Profile to prevent access to the sensitive data.
Answers
C.
Implement Salesforce Data Mask and mask the sensitive data.
C.
Implement Salesforce Data Mask and mask the sensitive data.
Answers
D.
Implement Salesforce Shield and apply it to the sensitive data.
D.
Implement Salesforce Shield and apply it to the sensitive data.
Answers
Suggested answer: C

Explanation:

https://trailhead.salesforce.com/en/content/learn/modules/salesforce-data-mask/understand-theimportance-of-data-privacy

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.

Which option should a consultant recommend to meet the requirements?

A.
Journeys
A.
Journeys
Answers
B.
Send List Email
B.
Send List Email
Answers
C.
Pardot
C.
Pardot
Answers
D.
Salesforce Engage
D.
Salesforce Engage
Answers
Suggested answer: B

Explanation:

https://powerofus.force.com/s/article/SFDO-BP-Pardot-Basics-for-Nonprofit-and-Education

The system admin for a nonprofit is receiving a System.DmlException notification.

Where should the consultant view detailed information about the notification?

A.
System Overview Page
A.
System Overview Page
Answers
B.
Trigger Configuration
B.
Trigger Configuration
Answers
C.
Error Log
C.
Error Log
Answers
D.
Event Monitoring
D.
Event Monitoring
Answers
Suggested answer: C

A nonprofit is using NPSP with the default account model and settings. A user creates and saves a new Contact leaving the Account Name blank.

How does NPSP handle the Account?

A.
The Contact is added to an existing Account.
A.
The Contact is added to an existing Account.
Answers
B.
An Account is created with a household name.
B.
An Account is created with a household name.
Answers
C.
An Account is created with the same name as the Contact.
C.
An Account is created with the same name as the Contact.
Answers
D.
The Account Name remains blank.
D.
The Account Name remains blank.
Answers
Suggested answer: B

A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.

The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.

How should the data be entered*?

A.
Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k^a relationship between the board member and the individual.
A.
Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k^a relationship between the board member and the individual.
Answers
B.
Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.
B.
Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.
Answers
C.
Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role to the donation.
C.
Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role to the donation.
Answers
D.
Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
D.
Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
Answers
Suggested answer: C

A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.

Which marketing automation tool should a consultant recommend?

A.
List Emails
A.
List Emails
Answers
B.
Salesforce Flow
B.
Salesforce Flow
Answers
C.
Email Studio
C.
Email Studio
Answers
D.
Pardot
D.
Pardot
Answers
Suggested answer: D

Explanation:

https://www.salesforce.org/blog/how-nonprofits-can-use-pardot-for-moves-management/

A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.

How should the consultant meet the requirement?

A.
Run and view the Setup Audit Trail.
A.
Run and view the Setup Audit Trail.
Answers
B.
Complete all field descriptions.
B.
Complete all field descriptions.
Answers
C.
Run the Schema Builder.
C.
Run the Schema Builder.
Answers
D.
Create a field history report.
D.
Create a field history report.
Answers
Suggested answer: C

Explanation:

https://trailhead.salesforce.com/content/learn/modules/data_modeling/schema_builder

A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.

What should the consultant advise to meet this requirement?

A.
Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the list to find volunteers who are available at the given time.
A.
Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the list to find volunteers who are available at the given time.
Answers
B.
Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.
B.
Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.
Answers
C.
Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
C.
Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
Answers
D.
Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and Volunteer Availability for the given time. Select an available volunteer.
D.
Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and Volunteer Availability for the given time. Select an available volunteer.
Answers
Suggested answer: C
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