Home / Salesforce / Certified Nonprofit Cloud Consultant

Salesforce Certified Nonprofit Cloud Consultant Practice Test - Questions Answers, Page 21

Question list

List of questions

Question 201

(0)

A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments. What should the consultant do to correctly match t

Question 202

(0)

Which Salesforce resource should an admin use to search for nonprofit user groups in a particular region or state?

Question 203

(0)

A nonprofit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis. What should the consultant use to standardize address

Question 204

(0)

A nonprofit admin notices that case managers are failing to gather required information when qualifying new beneficiaries for its programs. Which Salesforce automation tool should the nonprofit use

Question 205

(0)

A nonprofit using Case Management wants to avoid visually identifying a subset of clients. How should a consultant configure the view of Contact records to meet the requirement?

Question 206

(0)

A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab. Which two issues are the likely cause of the problem? Choose 2 answers

Question 207

(0)

A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for

Question 208

(0)

A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign. How should a co

Question 209

(0)

A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see on

Question 210

(0)

A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job. Which action should

Question 201

A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments.

What should the consultant do to correctly match the Payments to the Opportunities?

Set the Stage field to "Closed Lost".

Delete the automatically created payments.

heck the Do Not Automatically Create Payment field.

Change the Opportunity record type to an excluded value.

Show Answer Comment (0)

Question 202

Which Salesforce resource should an admin use to search for nonprofit user groups in a particular region or state?

AppExchange

Trailhead

Trailblazer Community

Salesforce Help

Show Answer Comment (0)

Question 203

A nonprofit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis.

What should the consultant use to standardize addresses in NPSP?

Batch Data Import

Address Verification

NPSP Data Importer

Seasonal Addresses

Show Answer Comment (0)

Question 204

A nonprofit admin notices that case managers are failing to gather required information when qualifying new beneficiaries for its programs.

Which Salesforce automation tool should the nonprofit use to collect the correct data?

Workflow

Approval Process

Process Builder

Salesforce Flow

Show Answer Comment (0)

Question 205

A nonprofit using Case Management wants to avoid visually identifying a subset of clients.

How should a consultant configure the view of Contact records to meet the requirement?

Remove Client Photo Component from the Lightning Record Page.

Set Component Visibility for the Client Card Component.

Remove Client Card Component from the Lightning Record Page.

Set Component Visibility for the Client Photo Component.

Show Answer Comment (0)

Question 206

A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.

Which two issues are the likely cause of the problem?

Choose 2 answers

A unique external Id was kept from the non-master contact.

The contacts must be in the same household to merge.

The user needs to have delete access to the contacts being merged.

The NPSP Duplicate Rule was set to Warn instead of auto-merge.

Show Answer Comment (0)

A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.

What are three items the consultant should review to troubleshoot the issue?

Choose 3 answers

Customizable Rollups

Opportunity Stages

NPSP Health Check

Salesforce Optimizer report

Campaign Hierarchy

Show Answer Comment (0)

Question 208

A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.

How should a consultant ensure the campaign stays current?

1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.

1. Add standard roll-up fields to the Contact record to calculate total number of gifts.

Run the report each month filtered by this roll-up and click the Add to Campaign button.

1. Create a Contact report and filter by Total Number of Gifts.

Run the report each month and click the Add to Campaign button.

1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteria. 2. Run the report each month and click the Add to Campaign button.

Show Answer Comment (0)

Question 209

A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see only its own donor data.

Which Salesforce feature would enable this level of record access?

Divisions

Record Types

Role Hierarchy

Criteria-based sharing

Show Answer Comment (0)

Question 210

A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.

Which action should the consultant take to resolve the issue?

Schedule that job to run more frequently.

Decrease the batch size for that job.

Reschedule that nightly job.

Increase the batch size for that job.

Show Answer Comment (0)

Total 270 questions