Cisco 300-815 Practice Test - Questions Answers, Page 21

An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?

What is a function of the metadata carried in SIP sessions between the recording client and the recording server?

Some users report poor quality when they travel to another continent and make calls. This issue applies only to one continent and not to others, where typically the dialing is fast and quality is clear. Users experience the same result at home when they call the same numbers in that specific continent. It seems like some users do not exist in the correct PSTN gateway when making calls to a specific country. The company is using TEHO to save on the cost of international or long-distance calling.

They are also using a globalized dial plan. What is the cause of the issue?

Which elements does Cisco cloud mobility for collaboration include?

The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?

Refer to the exhibit.

Refer to the exhibit. When setting up a new connection to Cisco UCM, the engineer must use out-of-band DTMF. Which configuration meets this requirement?

An organization has decided to implement hunt groups to help with the distribution of calls between different members. The administrator must configure hunt groups on Cisco UCM. In the configuration, at which step does an administrator have the option to configure a distribution algorithm (top down, circular, longest idle time, broadcast)?

Refer to the exhibit.

Refer to the exhibit. A company is using Microsoft Teams with Cisco Unified Border Element integration, but the administrator sees a one-way audio issue with Microsoft Teams. The administrator must modify the SIP profile to send the proper information on the SDP for IP address for media to match the internal and external interface. Which set of commands resolves the issue?

An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?