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ServiceNow CIS-CSM Practice Test - Questions Answers, Page 24

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List of questions

Question 231

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Which table does the Account (customer_account) table extend?

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Question 232

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What are the ways the Customer Portal Locale feature can be used?

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Question 233

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In case management. Parent Child Synchronization allows for which of the following:

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Question 234

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Which entities combined together make up the Service-aware Install Base?

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Question 235

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Which of the following statements is correct with regards to partners vs. third-parties in ServiceNow's CSM application?

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Question 236

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What must a system administrator configure to define a different approval workflow for an escalation request?

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Question 237

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Which combination of roles is restricted for security purposes?

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Question 238

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Which entity represents specific versions of products being sold to and supported for customers?

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Question 239

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Which feature provides easy-to-configure integrations between the Now Platform and third-party Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools or platforms?

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Total 239 questions
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Related questions

A consumer service agent receives and accepts a case which was created by a consumer. The agent needs and requests more information from the consumer. After receiving the information, the agent proposes a solution that is accepted by the consumer Given this scenario, what is the chronological order of case states used to manage this case?
Who can create a customer service case from a community discussion? (Choose two.)
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What do blue circles in the timeline of a case form represent?
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