An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?Choose 2 answers

His user account does not Belong to any groups, which contain the ITIL role

His user account Is not logged in properly

His user account failed LDAP authentication

His user account does not Belong to any groups, which contain the ITIL role

His user account was not approved by his manager

His user account does not have ITIL role

His user account Is not logged in properly

Which path would you take to access the table configuration page from a form?

The Form Context menu > Configure > Table

The Form Context menu > View > Table

The Form Context menu > Configure > Table

The Form Context menu > Configure > Dictionary

The Form Context menu > View > Show Table

What action will allow you to personalize layouts of columns in a list?

Click Gear icon > Personalize window options > Select the appropriate columns

Select the column to be personalized > Click Edit icon (Penal) > Choose me options to personage

Context Menu > View > Personalize

Select the column to be personalized and right at the header > Choose the options to personalize

The customer has asked that your change the default layout of the task list.* Number* Task Type* Parent* Short Description* Assignment Group* Assignment* UpdatedAfter navigation to the list, where would you click, to meet this requirement?

Right click on any column header, Context menu > Configure > List Layout

Right click List Gear icon > Configure > Columns

Click List Context Menu >Personalize List

Click List Context Menu > Configure Columns

Here is an example of the criteria set for a knowledge base:* Companies: ACME North America* Department: HR/CSA.html* Groups: ACME Manager* Match All: YesIn this example, what users would have access to this knowledge base?

Members of the ACME manager group, who are also members of HR Department and part of the ACME North America

Employees of ACME North America, who are members of HR Department or the ACME Manager group

Users which are members of either ACME North America, or HR Department, or ACME Manager Group

Member of the ACME Manager group, and HR department, regardless of geography

What actions art taken to filter a long list of records to show only those which have ''email'' Short Description?

Click List Magnifier to expand column search, on Short Description type 'email, dick enter

Click List Magnifier to expand column search. on Short Description type %email. click enter

Click List Magnifier to expand column search, on Short Description, type email, click enter

On Search box. select text, type email, click enter

Click List Magnifier to expand column search, on Short Description type 'email, dick enter

Which data consistency settings can be achieved using UI Policy?Choose 3 answers

Setting fields to accept the data with 'n' number of characters

Setting fields to accept the data in an expected format

If users would like to locate and assign a task to themselves in the Platform, ', fiat action could they perform from the list view to make the assignment?Choose 2 answers

Right click on the Task number and select the Assign to me option in the menu

Select the Task number, and select the Assign to me UI action on the form

Select the record using the check box, then select the Person icon

Double click on the Assigned to value, type the name of the user, and select the green check

Select the record using the check box then select the Assign To Me UI action on the List Header

Right click on the Task number and select the Assign to me option in the menu

Select the Task number, and select the Assign to me UI action on the form

What actions are taken to filter a long list of records to show only those with the Category of Hardware?

On the list, locate and right-click on the value Hardware, select Show Matching

On Breadcrumb, click the > icon, type Hardware and click enter

On the Category column header, right-click and select Show > Hardware

On the list, locate and right-click on the value Hardware, select Show Matching

Right-click on magnifier type Hardware and click enter

Click Funnel icon, type Hardware and click enter

After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

Use System Administration > Normal Security module

Which set of steps is used to import spreadsheet data into a ServiceNow table?

Load Data, Create Transform Map, Run Transform

Select Import Set, Select Transform Map, Run Transform

Select Data Source, Schedule Transform

Define Data Source, Select Transform Map, Run Transform

What does ServiceNow recommend as a best practice regarding data imports?

Plan time before your import to remove obsolete or inaccurate data.

Adjust your Transform maps, after the data is loaded into the target table.

Use extremely large Import Sets, instead of multiple large Import Sets.

Create a new Import set table for each new data load.

Plan time before your import to remove obsolete or inaccurate data.

Monitor data quality and clean imported data, using the Data Scrub Workspace.

Which action enables personalization in a form for the admin role, only?

Navigate to sys_properties.list find the property glide.ui.personalize_form.role and set the Value to admin.

Navigate to sys_form_properties.list and set the property glide.ui.enable_personalize_form.admin to true.

Navigate to Context Menu > Configure > Form Layout and select 'Enable Personalization' and Enter the 'admin' role.

Navigate to Context Menu > Configure > Table and add the role 'Admin' in the 'Available User' list box.

Navigate to sys_properties.list find the property glide.ui.personalize_form.role and set the Value to admin.

What are the benefits of building flows using Flow Designer? Choose 3 answers

Supports easy integration with 3rd party systems

Provides natural-langauge descriptions of flow logic

Supports No-Code application development

Supports easy integration with 3rd party systems

Provides IDE for complicated scripting

Provides natural-langauge descriptions of flow logic

Supports No-Code application development

Automatically populates SLA records

Provides built-in libraries /API for complex coding

A colleague wants to rearrange the columns on their My Work list. Once the user has navigated to the list where should they navigate to select and arrange the columns?

Right click on any column header. Context Menu > Configure > List Layout

Click List Context Menu > Personalize List

Click List Content Menu > Configure > List Layout

What process allows users to create, categorize, review approve and browse important information in a centralized location that is shared oy the entire organization?

Business Information Management

A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?Choose 3 answers

Configuration Management (CMDB)

Refer to the exhibit. You are editing a new incident record and would like the Save' Dutton to be located on the Form header. Which action would need to be taken for that button to appear?

All > System Properties > Ul Properties > Turn on the Save' button

All > System Properties > Ul Properties > Turn on the glide.ui.advanced* property

Context Menu > Form Design > add the Save'' button

All > System Properties > Ul Properties > Turn on the Save' button

Context Menu > Form Layout > add the Save* button.

ServiceNow CSA Practice Test 10 - Free Online Exam Questions 361-400

A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?

Choose 3 answers

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ServiceNow CSA Practice Test 10

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