Which plugin allows users to install multiple applications, application-customizations. or plugins at once?

Continuous Integration and Continuous Delivery (CICD) SpokeBatch Install

Application Integration and Plugin Delivery (A1PD) SpokeBatch Install

Continuous Integration and Continuous Delivery (CICD) SpokeBatch Install

Multiple Integration and Process Delivery (MIPD) SpokeBatch Install

Quick Integration and Multiple Delivery (QIMD) SpokeBatch Install

How can administrators utilize the same content for different notification channels?

Provide Common notification content

Configure Default notification content

Enable Actionable notification content

Provide Common notification content

Set up Related notification content

Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options

Personal Identify Verification (PIV)

Extended Validation Access (EVA)

Organization Verification Card (OVC)

Domain Authentication Card (DAC)

Personal Identify Verification (PIV)

Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Localization Framework plugin(com.glide.localization_framework)

Translation Framework plugin (com.glide.translation_framework)

Multiple Language Framework plugin (com.glide.multiple.language_framework)

Language Al Framework plugin (com .g I id e. language.ai _framework)

What would NOT appear in the Application Navigator if “service” is typed into the filter field?

Configuration > Business Services

How is a group defined in ServiceNow?

A group is one record stored in the Group [sys_user_group] table

A group is one record stored in the Group Type [sys_user_group_type] table

A group is one record stored in the Group [sys_user_group] table

A group defines a set of users that share the same location

A group defines a set of users that share the same job title

What is a Notification?

A tool for alerting users that events that concern them have occurred

A new Knowledge article created by a Business Rule

A tool for alerting users that events that concern them have occurred

A message through Connect related to a Change Request

Which of the following statements describes how data is organized in a table?

A column is a field in the database and a record is one user

A column is one field and a record is one row

A column is one field and a record is one column

A column contains data from one user and a record is one set of fields

Unique 32-character identifier that is assigned to every record

Unique 64-character identifier that is assigned to every record

Access Control rules may provide access security for which of the following database objects?

For a specific CMDB Configuration item

For a specific role, group, or user

For a specific row, column, or table

For a specific CMDB Configuration item

Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Select Import Set, Select Transform Map, Run Transform

Select Data Source, Schedule Transform

Load Data, Create Transform Map, Run Transform

Define Data Source, Select Transform Map, Run Transform

Select Import Set, Select Transform Map, Run Transform

What is the difference between a UI Policy and Data Policy?

Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions

Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services

Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies

Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions

Data Policies run only after UI Policies run successfully

What are the steps to retrieve an Update Set?

Verify Update Set is Complete, Test Connection, Commit

Verify Update Set is Complete, Retrieve, Preview, Apply

Verify Update Set is Complete, Test Connection, Apply

Verify Update Set is Complete, Test Connection, Commit

Verify Update Set is Complete, Retrieve, Preview, Commit

ServiceNow contains a resource which provides the following:A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.A CMDB framework across our products and platform that will enable and support multiple configuration strategies.What resource do these statements describe?

Common Services Data Model (CSDM)

Information Technology Service Management (ITSM)

Configuration Management Database (CMDB)

Information Technology Infrastructure Library (ITIL)

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?

The manager does not have the itil role.

The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.

The manager does not have the itil role.

The manager is not a member of the Service Desk group.

The manager is not a member of the Network and Hardware groups.

The Assignment Group manager field is empty.

What do you need to do before you can use an Application-based trigger in your flow?

Activate trigger security rules

Activate application trigger spoke

Activate trigger security rules

Activate application spoke, and plug-ins as needed

Assign Application trigger role [sn_app_trigger_write] to SME

Activate application plugins only

You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)

Right click on form header, select Configure > Form Layout

Click on context menu, select Configure > Form Designer

Select Fields and Columns module

Right click on form header, select Configure > Form Layout

Click on context menu, select Configure > Form Designer

Select Field Class Manager module

Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Common Service Data Model (CSDM)

Your company is giving all first line workers a special T-shirt as a recognition for their hard work.Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Create Catalog Item and use the Not Available list to specify the Manager Group

Create Record Producer and use the Available For list to specify First Line [sn_first_line] role

Create Catalog Item and use the Not Available list to specify the Manager Group

Create Catalog Item and use the Available For list to specify ITIL [itil] role

Create Order Guide and use the User Criteria list to specify First Line [sn_first_line] role

ServiceNow CSA Practice Test 4 - Free Online Exam Prep & Questions

Which fields can be configured in reporting to perform arithmetic, coalesce, concatenation, and length?

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ServiceNow CSA Practice Test 4

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