What are advantages of using spokes for integrations? Choose 3 answers

Ensures discoverability and reuse

Features scale and control mechanisms

Free spokes are available in the ServiceNow Store

Ensures discoverability and reuse

You have an existing customer, who is using workflows for their catalog items. Their existing purchasing policy is to require approval for any request that totals over 31000. However, management wants to change the approval threshold to 31500. Which workflow would you update to make this change?

6 Services Catalog Item Request

How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

Name: incident None, Permission: create: Role: itil

Name: incident”; Permission: write; Role: itil

Name: incident Any, Operation: write, Permission: itil

Name: incident.*; Operation: write; Permission: itil

Name: incident None, Permission: create: Role: itil

Name: incident. None; Operation: create; Role: itil

An IT user calls the service desk because they need to work on task records. All they can see is Self Service on their homepage when they login to the ServiceNow instance. What issue could explain this?Choose 2 answers

Their user account failed LDAP authentication

Their user account was not approved by their manager

Their user account failed LDAP authentication

Their user account is not logged in properly

Their user account was not approved by their manager

Their user account does not have itil role

Their user account does not belong to any groups, which contain the itil role

A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:* Requested for*Requested by* Approving manager* Delivery instructionsAll of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?

Create one Variable Set for the four variables; then add that variable set to each of the 80 catalog items.

Create a Record Producer that contains the four fields: then add to the record producer related list on the Catalog files.

Create a Flow Designer Action, with Variable Set Data Pill; then apply flow to all of the 80 catalog items.

Create an Order Guide, which includes all variables: then copy and hide variables as needed.

Create a Variable Set Template: then apply to all of the catalog items.

What are the steps for importing data using an import set?

Load the data; Create transform map; Transform data; Clean up import table

Select source file; Run automap; Transform data; Clean up target table

Set up LDAP; Test map: Create update set; Run import: Apply update set

Identify source; Import transform map: Run transformer; Verity import

Load the data; Create transform map; Transform data; Clean up import table

You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application?

Activate the application plug in, on your personal dev instance.

Check the latest release notes at docs.servicenow.com.

Activate the application plug in, on your personal dev instance.

Search the wiki for the sales demo request form,

Activate the application plug in, on your company's production instance.

On a Business Rule, the When salting determines at what point the rule executes. What are the options for specifying that timing?

4G} Before, After, Async, Display

Prior to, Synchronous, on Update

Before, Synchronous, Scheduled Job, View

What role enables someone to authorize a request, with no other permissions on the platform?

Approver Group [approval_group]

An order for new office equipment has Men placed through the Service Catalog. How would you view the lists of requests after the orders have Men placed?

All > Service Catalog > Open Records > Items

In the Navigation Filter, type 'requests. Let' and press the Enter key.

All > Tables and Columns > Taste

All > Service Catalog > Requests

Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role and the user_critena_admm role plus has permissions to create Items and Services?

Catalog Auinor (sn_cataiog_write]

Who would you describe the relationship between the incident and Task table?

Incident table is extended from task table.

Incident table has a many to many relationship with the Task table.

Incident table has a one to much relationship with the Task table.

Incident table is extended from task table.

incident table is related to the Task table via the INC number

incident table is a database view of the Task table

You are looking at a list of Active incidents. You want to exclude incidents with the state of Resolved.How might you do that?

On the list of records, locate and right-click on the Resolved value, select Filter Out

On the list of records, locate the right-click on the Resolved value, select Exclude.

Click Funnel icon, click AND, Select Resolved, is Not State click Run

On state column title, right-click, select Filter Out > Resolved

On Search, select State, type not Resolved, press enter

On the list of records, locate and right-click on the Resolved value, select Filter Out

While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?Choose 2 answers

Right click on Priority and select Configure Dictionary

Right click on Priority and select Configure Label

Right click on Priority and select Configure Dictionary

Right click on Priority and select Configure Display Settings

Right click on Priority and select Configure Label

Right click on Priority and select Configure Column

As administrator, what must you do to access feature of High Security Settings?

Add security_admin role to your user account

Use System Administrator < Elevate Roles module

What framework can be used to manage the tables and Cis associated with a use case?

Common Service Date Model (CSDM) product view

ServiceNow CSA Practice Test 9 - Free Online Exam Prep & Questions

Spam

Selling illegal goods, money scams etc.

Hate Speech

Serious attack on a group.

Harassment and bullying

Harassing an individual (including doxing)

Harmful activities

Threatening or glorifying violence or serious harm, including self-harm

Adult content (Consensual)

Nudity/Sexual content

Sexual exploitation and abuse (child safety)

Sexually explicit or suggestive imagery or writing involving minors

Sexual exploitation and abuse (adults and animals)

Sexually explicit or suggestive imagery or writing involving non-consenting adults or non-humans

Plagiarism

Reusing content without attribution (link and blockquotes)

Poorly written

Not in English or has very bad formatting, grammar, and spelling

Inappropriate credential

Author's credential is offensive, spam, or impersonation

Other

Ex. Illegal content, incomplete question...

ServiceNow CSA Practice Test 9

Question

ServiceNow CSA Practice Tests

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