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Which of the following activities is critical to successful synchronization of supply and demand throughout a supply chain?

A.
Sharing demand information
A.
Sharing demand information
Answers
B.
Placing large orders to obtain lower prices
B.
Placing large orders to obtain lower prices
Answers
C.
Reducing the number of deliveries
C.
Reducing the number of deliveries
Answers
D.
Maintaining increased inventories
D.
Maintaining increased inventories
Answers
Suggested answer: A

Explanation:

The synchronization of supply and demand across a supply chain is critically dependent on the transparency and flow of demand information. Sharing demand information ensures that all parties in the supply chain, including suppliers, manufacturers, and distributors, have visibility into the actual market demand. This visibility helps in aligning production schedules, inventory levels, and delivery plans with real-time demand, reducing the bullwhip effect, and enhancing responsiveness and efficiency. Placing large orders, reducing the number of deliveries, or maintaining increased inventories may offer some benefits, but they do not directly facilitate the alignment of supply with actual demand.

Christopher, M. (2016). Logistics & Supply Chain Management. Pearson.

Stadtler, H., Kilger, C., & Meyr, H. (2015). Supply Chain Management and Advanced Planning: Concepts, Models, Software, and Case Studies. Springer.

Which of the following actions is most likely to improve the cash-to-cash cycle time?

A.
Find suppliers with lower total cost of ownership (TCO)
A.
Find suppliers with lower total cost of ownership (TCO)
Answers
B.
Implement vendor-managed inventory (VMI) with key suppliers
B.
Implement vendor-managed inventory (VMI) with key suppliers
Answers
C.
Implement vendor-managed inventory (VMI) with key customers
C.
Implement vendor-managed inventory (VMI) with key customers
Answers
D.
Establish targeted promotions for the most profitable market segments
D.
Establish targeted promotions for the most profitable market segments
Answers
Suggested answer: B

Explanation:

Improving the cash-to-cash cycle time involves reducing the time taken to convert resources into cash flows. Implementing vendor-managed inventory (VMI) with key suppliers can significantly improve this cycle by reducing inventory holding costs and improving inventory turnover. In a VMI setup, suppliers manage the inventory levels of their products at the customer's location, ensuring optimal inventory levels and reducing stockouts and excess inventory. This arrangement improves cash flow as it reduces the amount of capital tied up in inventory. Finding suppliers with lower TCO, implementing VMI with customers, or targeting promotions, while beneficial, do not have as direct an impact on the cash-to-cash cycle time as VMI with suppliers.

Pfohl, H.-C. (2010). Logistics Management: An International Journal. Springer.

Watson, M., & Gallego, G. (2013). Revenue Management and Pricing Analytics. Springer.

Which of the following actions typically is most important when building a collaborative supply chain?

A.
Investing sufficient capital
A.
Investing sufficient capital
Answers
B.
Building mutual trust
B.
Building mutual trust
Answers
C.
Integrating information systems
C.
Integrating information systems
Answers
D.
Developing a common culture
D.
Developing a common culture
Answers
Suggested answer: B

Explanation:

Building a collaborative supply chain relies heavily on establishing strong, trust-based relationships among all parties involved. Mutual trust is the foundation of collaboration, fostering open communication, shared goals, and a willingness to work together for mutual benefit. When trust is present, partners are more likely to share critical information, coordinate activities, and support each other during disruptions. While investing capital, integrating information systems, and developing a common culture are important, they are secondary to the fundamental requirement of trust, which enables all other collaborative efforts to be more effective.

Barratt, M., & Oliveira, A. (2001). Exploring the Concept of Supply Chain Collaboration. International Journal of Logistics Management.

Simatupang, T. M., & Sridharan, R. (2005). The Collaboration Index: A Measure for Supply Chain Collaboration. International Journal of Physical Distribution & Logistics Management.

Which of the following manufacturing strategies would run the greatest risk of increasing obsolete inventory costs?

A.
Make-to-stock
A.
Make-to-stock
Answers
B.
Assemble-to-order
B.
Assemble-to-order
Answers
C.
Make-to-order
C.
Make-to-order
Answers
D.
Engineer-to-order
D.
Engineer-to-order
Answers
Suggested answer: A

Explanation:

Make-to-stock (MTS) is a manufacturing strategy where products are produced based on anticipated customer demand and then held in inventory until sold. The primary risk associated with MTS is the possibility of overestimating demand, which can lead to excess inventory. If the forecasted demand does not materialize, the unsold inventory may become obsolete, leading to increased costs associated with storage, depreciation, and potential disposal. In contrast, the other strategies---assemble-to-order (ATO), make-to-order (MTO), and engineer-to-order (ETO)---are more demand-driven, producing goods in response to actual customer orders, thus reducing the risk of holding obsolete inventory.

Reference:

Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation. Pearson.

Stevenson, W. J. (2021). Operations Management. McGraw-Hill Education.

A firm has determined its cash-to-cash cycle time to be 60 days. The number of days' payables outstanding is 25, and number of days' sales outstanding is 35. If the firm reduces its inventory by 20%, the new cash-to-cash cycle time, in days, will be approximately:

A.
48.
A.
48.
Answers
B.
50.
B.
50.
Answers
C.
60.
C.
60.
Answers
D.
88.
D.
88.
Answers
Suggested answer: B

Explanation:

The cash-to-cash cycle time is calculated as the sum of days' sales outstanding (DSO), days' inventory outstanding (DIO), and minus days' payables outstanding (DPO). Given:

Cash-to-cash cycle time = 60 days

DSO = 35 days

DPO = 25 days

First, determine the DIO: =60+2535=50daysDIO=60+2535=50days

If inventory is reduced by 20%, the new DIO is: =50(10.20)=40daysDIOnew=50(10.20)=40days

Now, calculate the new cash-to-cash cycle time: Newcash-to-cashcycletime=+Newcash-to-cashcycletime=DSO+DIOnewDPO Newcash-to-cashcycletime=35+4025=50daysNewcash-to-cashcycletime=35+4025=50days

Therefore, the new cash-to-cash cycle time will be approximately 50 days.

Reference:

Coyle, J. J., Langley, C. J., Novack, R. A., & Gibson, B. (2016). Supply Chain Management: A Logistics Perspective. Cengage Learning.

Jacobs, F. R., & Chase, R. B. (2020). Operations and Supply Chain Management. McGraw-Hill Education.

A procurement manager wants to reduce costs on commodity items. Which of the following actions is likely to result in the greatest savings?

A.
Conducting a supplier review and recertification
A.
Conducting a supplier review and recertification
Answers
B.
Renegotiating contracts with commodity suppliers
B.
Renegotiating contracts with commodity suppliers
Answers
C.
Standardizing and eliminating redundant items
C.
Standardizing and eliminating redundant items
Answers
D.
Leveraging group purchasing power
D.
Leveraging group purchasing power
Answers
Suggested answer: D

Explanation:

Leveraging group purchasing power involves combining the purchasing requirements of multiple entities to negotiate better terms and prices with suppliers. This approach can result in significant cost savings due to economies of scale, as larger purchase volumes typically attract discounts and better terms. While other options like conducting a supplier review, renegotiating contracts, and standardizing items can also contribute to cost reductions, the collective bargaining power and resulting bulk discounts from group purchasing usually yield the greatest savings.

Reference:

Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2020). Purchasing and Supply Chain Management. Cengage Learning.

Burt, D. N., Petcavage, S., & Pinkerton, R. (2010). Supply Management. McGraw-Hill Education.

A company has recently implemented a vendor-managed inventory (VMI) program with several key suppliers but quality issues are disrupting production. Which of the following actions would be more effective in dealing with these issues?

A.
Tighten the quality tolerances
A.
Tighten the quality tolerances
Answers
B.
Implement a supplier certification program
B.
Implement a supplier certification program
Answers
C.
Implement quality inspection at the receiving dock
C.
Implement quality inspection at the receiving dock
Answers
D.
Charge back to the supplier the rework and scrap costs
D.
Charge back to the supplier the rework and scrap costs
Answers
Suggested answer: B

Explanation:

Implementing a supplier certification program involves setting quality standards and certifying suppliers that meet these standards consistently. This proactive approach ensures that suppliers are capable of delivering quality products, reducing the occurrence of quality issues that disrupt production. Tightening quality tolerances and implementing inspection at the receiving dock are reactive measures that address issues after they occur, while charging back rework costs may strain supplier relationships. A supplier certification program promotes long-term quality improvement and fosters a collaborative relationship between the company and its suppliers.

Reference:

Krajewski, L. J., Malhotra, M. K., & Ritzman, L. P. (2019). Operations Management: Processes and Supply Chains. Pearson.

Heizer, J., Render, B., & Munson, C. (2020). Operations Management: Sustainability and Supply Chain Management. Pearson.

A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?

A.
Provides smaller lot sizes
A.
Provides smaller lot sizes
Answers
B.
Provides components with short lead times
B.
Provides components with short lead times
Answers
C.
Provides Just in Time deliveries
C.
Provides Just in Time deliveries
Answers
D.
Provides information about impending shifts in the economy
D.
Provides information about impending shifts in the economy
Answers
Suggested answer: D

Explanation:

Establishing direct relationships with lower-tier suppliers allows a manufacturer to gain critical insights and information that may not be available through tier 1 suppliers alone. Lower-tier suppliers often have a closer connection to the raw materials market and can provide early warnings about impending shifts in the economy, such as changes in raw material availability, price fluctuations, and other economic indicators. This information is invaluable for strategic planning and risk management. Options like smaller lot sizes, short lead times, and Just in Time (JIT) deliveries are operational benefits that typically arise from the tier 1 supplier relationships.

Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation. Pearson.

Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2016). Purchasing and Supply Chain Management. Cengage Learning.

Variation in upstream requirements can be reduced by increasing:

A.
demand visibility.
A.
demand visibility.
Answers
B.
production capacity.
B.
production capacity.
Answers
C.
product features.
C.
product features.
Answers
D.
safety stock.
D.
safety stock.
Answers
Suggested answer: A

Explanation:

Variation in upstream requirements can be significantly reduced by increasing demand visibility. When all partners in the supply chain have clear and accurate information about actual demand, they can better align their production schedules and inventory levels, thus reducing the variability and uncertainty that lead to inefficiencies. Improved demand visibility helps in forecasting accuracy, better planning, and more responsive supply chain operations. Increasing production capacity, product features, or safety stock does not address the root cause of demand variability; instead, they are reactive measures that do not improve upstream stability.

Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2008). Designing and Managing the Supply Chain: Concepts, Strategies, and Case Studies. McGraw-Hill.

Christopher, M. (2016). Logistics & Supply Chain Management. Pearson.

Which of the following metrics would be most appropriate for a group of trading partners that is trying to gain competitive advantage through supply chain reliability?

A.
Cash-to-cash cycle time
A.
Cash-to-cash cycle time
Answers
B.
Supply chain response time
B.
Supply chain response time
Answers
C.
Order-fill rate performance
C.
Order-fill rate performance
Answers
D.
Value-added productivity per employee
D.
Value-added productivity per employee
Answers
Suggested answer: C

Explanation:

Order-fill rate performance is a key metric for assessing supply chain reliability. It measures the ability of the supply chain to meet customer orders in full and on time, which directly reflects the reliability and effectiveness of the supply chain processes. A high order-fill rate indicates that the supply chain can consistently fulfill customer orders as expected, which is crucial for gaining a competitive advantage. Metrics like cash-to-cash cycle time, supply chain response time, and value-added productivity per employee are important but do not directly capture the reliability aspect as clearly as the order-fill rate.

Harrison, A., & Van Hoek, R. (2011). Logistics Management and Strategy: Competing through the Supply Chain. Pearson.

Mentzer, J. T. (2004). Supply Chain Management. Sage Publications.

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