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Six Sigma ICBB Practice Test - Questions Answers, Page 27

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Question 261

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Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?

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Question 262

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Sally bought a blender from her local appliance store. When she changed blades the blender would not function. For the manufacturer this would be categorized as what type of cost?

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Question 263

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Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?

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Question 264

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A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.

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Question 265

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When one speaks of 20% of something contributing 80% of the affect they are referring to what is known as the _________________.

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Question 266

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Using this data calculate the percentage of DPU.

Data: 763 defects, 18,000 units.

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Question 267

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Calculate the Rolled Throughput Yield of this process using this data.

Data: unit input: 1215, unit output: 1180, defects repaired: 184, scrap: 42

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Question 268

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''A calculated time frame that matches customer demand'' is a definition of what Lean Principles term?

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Question 269

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Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI's?

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Question 270

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As a means of measuring the effects on other areas of a process as a result of changes in the primary metric we also define and track ________________.

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