Six Sigma ICBB Practice Test - Questions Answers, Page 27
List of questions
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
Sally bought a blender from her local appliance store. When she changed blades the blender would not function. For the manufacturer this would be categorized as what type of cost?
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?
A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.
When one speaks of 20% of something contributing 80% of the affect they are referring to what is known as the _________________.
Using this data calculate the percentage of DPU.
Data: 763 defects, 18,000 units.
Calculate the Rolled Throughput Yield of this process using this data.
Data: unit input: 1215, unit output: 1180, defects repaired: 184, scrap: 42
''A calculated time frame that matches customer demand'' is a definition of what Lean Principles term?
Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI's?
As a means of measuring the effects on other areas of a process as a result of changes in the primary metric we also define and track ________________.
Question