Six Sigma ICYB Practice Test - Questions Answers, Page 10
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In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?
With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.
The purpose of a ______________ is to identify the complexity of the process and to assist in identifying critical steps in the process.
When we create a Process Map we use a __________ to show the direction of work flow.
In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.
The ''Equipment'' category of Root Causes on a Fishbone Diagram would be used primarily used to generate ideas as to which of the following are possible causes for defects?
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.
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