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Six Sigma ICYB Practice Test - Questions Answers, Page 11

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As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for ____________.

A.
Non-value add
A.
Non-value add
Answers
B.
No violation allowed
B.
No violation allowed
Answers
C.
Non-value actions
C.
Non-value actions
Answers
D.
Next vehicle action
D.
Next vehicle action
Answers
Suggested answer: A

One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________ most valued outputs.

A.
Business's
A.
Business's
Answers
B.
Employee's
B.
Employee's
Answers
C.
Management's
C.
Management's
Answers
D.
Customer's
D.
Customer's
Answers
Suggested answer: D

SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.

A.
Production
A.
Production
Answers
B.
Process
B.
Process
Answers
C.
Products
C.
Products
Answers
D.
Presentation
D.
Presentation
Answers
Suggested answer: B

A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: B

Process Capability is defined based on customer requirements, defect free performance and output over time.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: A

The Control Plan is the road map to sustaining the improvements made through the Lean Six Sigma project and should therefore involve keeping the __________ up to date as a means of supporting the Response Plan in case a defect is noticed.

A.
X-Y Diagram
A.
X-Y Diagram
Answers
B.
Shewhart Chart
B.
Shewhart Chart
Answers
C.
FMEA
C.
FMEA
Answers
D.
Customer Service Plan
D.
Customer Service Plan
Answers
Suggested answer: C

To minimize waste through the application of Lean Principles we do which of the following?

A.
Collect sample data
A.
Collect sample data
Answers
B.
Keep the work area clean and organized
B.
Keep the work area clean and organized
Answers
C.
Calibrate our measurement tools
C.
Calibrate our measurement tools
Answers
D.
Survey the customer
D.
Survey the customer
Answers
Suggested answer: B

A Lean Principle that states the process of eliminating waste is a continual process requiring one to always be on the lookout for ways to reduce the seven elements of waste is known as ____________ .

A.
Ishikawa
A.
Ishikawa
Answers
B.
Kaizen
B.
Kaizen
Answers
C.
Kanban
C.
Kanban
Answers
D.
Muda
D.
Muda
Answers
Suggested answer: B

An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.

A.
Control Plan
A.
Control Plan
Answers
B.
FMEA
B.
FMEA
Answers
C.
Standard Operating Procedure
C.
Standard Operating Procedure
Answers
D.
Process Map
D.
Process Map
Answers
Suggested answer: C

A Monitoring Plan put into place at the conclusion of a project will provide for adequate systems with key metric readouts indicating out-of-spec conditions.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: A
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