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Question 51

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DRAG DROP

Your company is preparing to deploy the Dynamics Field Service with Mobile Application.

Your manager asks you to ensure that the Booking Statuses will match with the current business process the field technicians are following.

As the Field Service Administrator, you review the documentation and discover that the out-of-the-box BookingStatuses will meet your company's needs.

What is the order of the Booking Statuses for the five out-of-the box booking status fields? To answer, move the five out-of-the-box booking status fields to the answer area and arrange them in the correct order.



Microsoft MB-240 image Question 51 100914 10052024125911000
Correct answer: Microsoft MB-240 image answer Question 51 100914 10052024125911000
asked 05/10/2024
Armands Vestmanis
50 questions

Question 52

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Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately.

You need to configure the schedule board so that bookings are easily visible to the dispatchers.

How can you configure Dynamics Field Services to increase booking visibility?

Configure a work order type for high priority issues, to help categorize high priority work order records.

Configure a work order type for high priority issues, to help categorize high priority work order records.

Configure an Incident type for high priority incidents on work order records.

Configure an Incident type for high priority incidents on work order records.

Configure the status color for a booking status record, to identify high priority work order records.

Configure the status color for a booking status record, to identify high priority work order records.

Configure a priority record to allow you to identify high priority work order records.

Configure a priority record to allow you to identify high priority work order records.

Suggested answer: C
asked 05/10/2024
Allen Yang
38 questions

Question 53

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The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.

The manager is unable to optimize requirements and bookings related to work orders.

Which three settings are required? Each correct answer presents part of the solution.

Assign the Field Service-Administrator security role to the RSO user.

Assign the Field Service-Administrator security role to the RSO user.

Add the RSO dispatcher role to a dispatcher.

Add the RSO dispatcher role to a dispatcher.

Enable Resource Scheduling Optimization.

Enable Resource Scheduling Optimization.

Set Connect to Maps as Yes.

Set Connect to Maps as Yes.

Add RSO to the profile Field Service-Administrator.

Add RSO to the profile Field Service-Administrator.

Suggested answer: A, C, D
asked 05/10/2024
Miguel Bakker
35 questions

Question 54

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You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.

Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.

Which two characteristics are valid? Each correct answer presents a complete solution.

Certification

Certification

Approval Status

Approval Status

Skill

Skill

Rating Value

Rating Value

Suggested answer: A, C
asked 05/10/2024
Tiro malope
44 questions

Question 55

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You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, Technician A never shows up as available.

You need to update the system to see Technician A's availability.

What should you do?

Set Enable for Availability Search to Yes on the Technician A bookable resource record.

Set Enable for Availability Search to Yes on the Technician A bookable resource record.

Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.

Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.

Set Real Time Mode to Yes on the Schedule Assistant view.

Set Real Time Mode to Yes on the Schedule Assistant view.

Set Display on Schedule Board to Yes on the Technician A bookable resource record.

Set Display on Schedule Board to Yes on the Technician A bookable resource record.

Suggested answer: A
asked 05/10/2024
Fatima Giordano
52 questions

Question 56

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DRAG DROP

Your organization wants to use the Field Service Mobile App for technicians in the field.

You need to install the solution, so it can be configured for mobile technicians.

What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.



Microsoft MB-240 image Question 56 100919 10052024125911000
Correct answer: Microsoft MB-240 image answer Question 56 100919 10052024125911000
asked 05/10/2024
Tshimangadzo Mbulawa
41 questions

Question 57

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You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled ''Parts Requests'' within the Dynamics 365 Field Service Mobile App.

You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created.

What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.

Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.

Synchronize the Dynamics 365 for Field Service Mobile App.

Synchronize the Dynamics 365 for Field Service Mobile App.

Ensure that a security role has been assigned to the project.

Ensure that a security role has been assigned to the project.

Verify that the impacted field engineers are enabled to use this project.

Verify that the impacted field engineers are enabled to use this project.

Ensure that the Woodford project with the appropriate customizations has been published.

Ensure that the Woodford project with the appropriate customizations has been published.

Suggested answer: B, C, E
asked 05/10/2024
Alexis Chacon
37 questions

Question 58

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You are Dynamics 365 for Field Service Development Manager.

You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements.

What should you create in order to enable this capability?

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Question 59

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You are a Dynamics 365 for Field Service Mobile customizer.

Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and work order data, and users cannot see warehouses.

You need to determine which updates to make within the mobile project so that technicians can see the appropriate information.

Which three actions should you choose? Each correct answer presents a complete solution.

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Question 60

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You are a Dynamics 365 for Field Service Administrator.

You have a requirement to make a custom attribute 'Contract Status' required and to not allow invalid data to be entered in the attribute.

What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

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