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Microsoft MB-240 Practice Test - Questions Answers, Page 9

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Question 81

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Your client recently started using the inspections functionality in Microsoft Dynamics 365 Field Service. The client has many instances where work orders are not required for carrying out inspections. You need to provide a solution so that field technicians can carry out inspections without work orders. What should you do?

Add inspections to a field technician.

Add inspections to a field technician.

Add inspections to customer assets.

Add inspections to customer assets.

Add inspections to a crew.

Add inspections to a crew.

Add inspections to cases.

Add inspections to cases.

Suggested answer: D
asked 05/10/2024
Matthew McConnell
41 questions

Question 82

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DRAG DROP

Your organization recently started using the Universal Resource Scheduling feature. You enabled the Lead entity for scheduling.

You need to have a dedicated tab in the schedule board to see all the unscheduled leads.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Microsoft MB-240 image Question 82 100945 10052024125911000
Correct answer: Microsoft MB-240 image answer Question 82 100945 10052024125911000
asked 05/10/2024
yassine harbeg
34 questions

Question 83

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DRAG DROP

Your customer is offering a new service that requires two resources.

You need to ensure that the right resource requirements are created, so that the technician with the right skill set will be assigned.

What are the first three steps you should perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.


Microsoft MB-240 image Question 83 100946 10052024125911000
Correct answer: Microsoft MB-240 image answer Question 83 100946 10052024125911000

Explanation:

Microsoft MB-240 image Question 69 explanation 100946 10052024005911000000

asked 05/10/2024
Russell James
38 questions

Question 84

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Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources.

To address this issue, you propose the use of predictive work duration (powered by Al) to help provide more realistic durations.

You need to advise the management team on the factors dispatchers can use to predict the duration of any given booking or requirement.

Which three factors can be used? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Incident Type

Incident Type

SLA

SLA

Time- related changes

Time- related changes

Customer Agreement

Customer Agreement

Customer (service account)

Customer (service account)

Suggested answer: C, E
asked 05/10/2024
Franziska Kreuz
36 questions

Question 85

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You are a Microsoft Dynamics 365 Field Service dispatcher. A customer's work order has a particular characteristic and time requirement that is different from most other work orders. You need to be shown the most suitable resources, and manually book the one that matches the customer's requirements. What should you do?

Schedule by using drag and drop on the Schedule Board.

Schedule by using drag and drop on the Schedule Board.

Schedule by using the Schedule Assistant.

Schedule by using the Schedule Assistant.

Schedule the using Resource Scheduling Optimization.

Schedule the using Resource Scheduling Optimization.

Schedule by building a rule to automatically assign the customer-preferred resource.

Schedule by building a rule to automatically assign the customer-preferred resource.

Suggested answer: A
asked 05/10/2024
Armands Vestmanis
45 questions

Question 86

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You recently created a new schedule board tab.

You need to ensure that only a subset of users can view this new tab.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

From the schedule board setting, ensure the record is shared with the appropriate users or teams.

From the schedule board setting, ensure the record is shared with the appropriate users or teams.

Ensure the schedule board tab is configured to be shared with specific people.

Ensure the schedule board tab is configured to be shared with specific people.

Ensure the users have the proper security role.

Ensure the users have the proper security role.

From the schedule board setting, email the record link to the appropriate users or teams.

From the schedule board setting, email the record link to the appropriate users or teams.

Suggested answer: B, C
asked 05/10/2024
Ramzi Smair
36 questions

Question 87

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DRAG DROP

You are implementing Microsoft Dynamics 365 Field Service for an organization.

The organization has a dispatcher who schedules resources across multiple time zones. The dispatcher requests for the resources categorized by time zone, so they could quickly schedule the appropriate resources and visualize multiple resources per time zone on the schedule.

You need to configure the schedule board to accommodate this request

Which three actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NOTE: More than one order of answer choices is correct You will receive credit for any of the correct orders you select.


Microsoft MB-240 image Question 87 100950 10052024125911000
Correct answer: Microsoft MB-240 image answer Question 87 100950 10052024125911000
asked 05/10/2024
Longin Winconek
39 questions

Question 88

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You are implementing Microsoft Dynamics 365 Field Service for your organization.

You are about to finalize the updates to booking statuses. The booking statuses, and corresponding Field Service Status values are:

Microsoft MB-240 image Question 74 100951 10052024005911000000

You want technicians' time entries to be generated every time they update the booking status.

Which two steps must you set up to ensure the time entries are correctly generated? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Set the Times tamp Frequency setting to Auto-Generate from Booking Timestamps

Set the Times tamp Frequency setting to Auto-Generate from Booking Timestamps

Set the Time Entry Generation Strategy setting to Per Booking Status Change

Set the Time Entry Generation Strategy setting to Per Booking Status Change

Set the Time Entry Generation Strategy setting to Auto-Generate from Booking Timestamps.

Set the Time Entry Generation Strategy setting to Auto-Generate from Booking Timestamps.

Set the Timestamp Frequency setting to Per Booking Status Change.

Set the Timestamp Frequency setting to Per Booking Status Change.

Suggested answer: C, D
asked 05/10/2024
Scott Wells
38 questions

Question 89

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DRAG DROP

You need to create a requirement group for a work order.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Microsoft MB-240 image Question 89 100952 10052024125911000
Correct answer: Microsoft MB-240 image answer Question 89 100952 10052024125911000
asked 05/10/2024
Ezrah James panuelos
37 questions

Question 90

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Your customer asks you to create a dashboard.

The application must meet the following requirements:

* Capture work orders, asset information, and customer information.

* Allow actions to be taken directly from the dashboard.

* Allow data filtration.

You need to determine the type of dashboard you should create in the app designer. Which type of dashboard should you create?

Power Bl

Power Bl

Multi-stream interactive

Multi-stream interactive

Single-stream interactive

Single-stream interactive

Classic

Classic

Suggested answer: B
asked 05/10/2024
Steven Henkel
39 questions
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