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Microsoft MB-910 Practice Test - Questions Answers, Page 2

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Question 11

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A company is working with a potential customer on a multi-year contract. The customer decides to delay their decision to commit to the contract.

You want to find other colleagues who have interacted with the potential customer to discuss strategies.

Which app should you recommend?

Customer Service Insights

Customer Service Insights

Market Insights

Market Insights

Power Virtual Agents

Power Virtual Agents

Sales Insights

Sales Insights

Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activityhistory-of-a-customer-or-opportunity

asked 05/10/2024
ROBERTO INFANTAS
34 questions

Question 12

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A company uses Dynamics 365 Sales.

You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue.

Which standard record type is used to create the forecast?

Account

Account

Lead

Lead

Quote

Quote

Opportunity

Opportunity

Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast

asked 05/10/2024
Ron Yan Paglinawan
36 questions

Question 13

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Your company uses Dynamics 365 Sales.

You need to prepare and send a quote to a customer.

What are two possible ways to achieve the goal?

NOTE: Each correct selection is worth one point.

Close the quote

Close the quote

Generate a document by using a Microsoft Word template.

Generate a document by using a Microsoft Word template.

Export the quote as a PDF file.

Export the quote as a PDF file.

Create an order

Create an order

Suggested answer: B, C

Explanation:

Reference: https://www.crmsoftwareblog.com/2019/09/creating-pdf-quotes-in-dynamics-365/

asked 05/10/2024
Leon Duke
37 questions

Question 14

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A customer needs a cost-effective sales solution that can display current news about a lead or an account.

You recommend Microsoft Relationship Sales.

Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Dynamics 365 Customer Insights

Dynamics 365 Customer Insights

Dynamics 365 Sales Enterprise

Dynamics 365 Sales Enterprise

Dynamics 365 Sales Insights

Dynamics 365 Sales Insights

LinkedIn Sales Navigator

LinkedIn Sales Navigator

Suggested answer: B, D

Explanation:

Reference: https://docs.microsoft.com/en-us/learn/modules/value-proposition-mrss/1-intro

asked 05/10/2024
Lyboth Ntsana
43 questions

Question 15

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You are a sales representative for a company.

Which Dynamics 365 Sales can you use to manage the sales pipeline?

Turning leads into opportunities

Turning leads into opportunities

Tracking the asset history of a customer

Tracking the asset history of a customer

Resolving an open case of a customer

Resolving an open case of a customer

Tracking service level agreements

Tracking service level agreements

Suggested answer: A

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional

asked 05/10/2024
takasuka masahide
39 questions

Question 16

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Which two Dynamics 365 Sales out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

emails

emails

CSV files

CSV files

Dynamics 365 Commerce

Dynamics 365 Commerce

Dynamics 365 Customer Insights

Dynamics 365 Customer Insights

Suggested answer: A, B

Explanation:

Reference:

https://www.dyn365pros.com/2015/11/11/microsoft-dynamics-crm-4-simple-steps-for-importing-leads-and-contacts/

asked 05/10/2024
Olanrewaju Abolanle
31 questions

Question 17

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A company wants to be able to give quotes to customers from their parts list.

You need to recommend a solution for the company.

What should you recommend?

Dynamics 356 Customer Insights

Dynamics 356 Customer Insights

Dynamics 365 Sales

Dynamics 365 Sales

Dynamics 365 Marketing

Dynamics 365 Marketing

Dynamics 365 Human Resources

Dynamics 365 Human Resources

Suggested answer: B

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales

asked 05/10/2024
Vangelis Gouloutis
38 questions

Question 18

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HOTSPOT

A company plans to implement Dynamics 365 Sales to manage sales pipelines.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.


Microsoft MB-910 image Question 18 103337 10052024010340000
Correct answer: Microsoft MB-910 image answer Question 18 103337 10052024010340000

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/customize-business-process-flows

asked 05/10/2024
xczzxc zzxczxxz
41 questions

Question 19

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DRAG DROP

Match each product to its feature.

Instructions: To answer, drag the appropriate product from the column on the left to its feature on the right. Each product may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.


Microsoft MB-910 image Question 19 103338 10052024010340000
Correct answer: Microsoft MB-910 image answer Question 19 103338 10052024010340000

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-invoices https://docs.microsoft.com/enus/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity-history-of-a-customer-or-opportunity

asked 05/10/2024
Jose Manuel Belmonte Martinez
34 questions

Question 20

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DRAG DROP

A company uses Dynamics 365 Sales.

The company plans to use Dynamics 365 Sales Insights.

You need to recommend features that meet the requirements.

Which feature should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Microsoft MB-910 image Question 20 103339 10052024010340000
Correct answer: Microsoft MB-910 image answer Question 20 103339 10052024010340000

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/ai/sales/configure-assistant https://docs.microsoft.com/enus/dynamics365/ai/sales/talking-points

asked 05/10/2024
Michele Valvason
40 questions
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