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The compliance team at your organization is conducting a legal investigation into some concerning sales activities of an employee eight months ago The compliance team contacted you for assistance on the situation You set up the default Google Vault retention rules so all data is retained only for one year You must assist the compliance team with the investigation What should you do1?
You are configuring a customer relationship management (CRM) solution to integrate with Google Workspace services for the sales department at your organization The CRM solution is in the Google Workspace Marketplace and you deploy the specific CRM solution Employees report that there are no contacts and documents visible in the CRM solution You must identify and fix the problem What should you do?
Your business partner requests that a new custom cloud application be set up to log in without having separate credentials. What is your business partner required to provide in order to proceed?
Your team is collaborating on a new project by using a Google Doc They are using Doc comments to add numerous questions and suggestions You want to ensure that sensitive data in the Doc comments does not appear in the recipients' inboxes when a user is notified that a comment has been assigned to them What should you do?
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Your IT team is being asked to fulfill a query by your organization's legal department that requires an MBOX file that will be shared to a third-party partner for eDiscovery. The query must be run on multiple users. Legal has no admin rights to Google Vault. What should you do to fulfil the request?
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Your organization has upgraded to a Google Workspace edition with Vault and has hired a new audit team You are configuring access for this audit team with these privileges * Chief legal executive - reporting privileges * Legal audit manager - full Vault privileges * Data reviewer - searching privileges You must enable access for these three roles What should you do?

Question 107 - Professional Google Workspace Administrator discussion

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An end user informs you that they are having issues receiving mail from a specific sender that is external to your organization. You believe the issue may be caused by the external entity's SPF record being incorrectly configured. Which troubleshooting step allows you to examine the full message headers for the offending message to determine why the messages are not being delivered?

A.
Use the Postmaster Tools API to pull the message headers.
Answers
A.
Use the Postmaster Tools API to pull the message headers.
B.
Use the Email Log Search to directly review the message headers.
Answers
B.
Use the Email Log Search to directly review the message headers.
C.
Use the Security Investigation Tool to review the message headers.
Answers
C.
Use the Security Investigation Tool to review the message headers.
D.
Perform an SPF record check on the domain to determine whether their SPF record is valid.
Answers
D.
Perform an SPF record check on the domain to determine whether their SPF record is valid.
Suggested answer: B

Explanation:

Access Email Log Search: In the Google Admin console, navigate to Reports > Email Log Search.

Perform Search: Enter the details of the missing email, such as sender and recipient information, and the date range.

Review Results: Locate the specific email from the search results.

View Message Headers: Click on the email to view detailed information, including the full message headers.

Analyze Headers: Examine the headers to identify any issues with SPF records or other delivery problems.

Google Workspace Admin Help - Email Log Search

Google Workspace Admin Help - Trace Email with Email Log Search

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asked 18/09/2024
Andreas Krieger
34 questions
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