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Question 44 - Certified Maps Professional discussion

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Alpine Energy has two teams that visit the same set of accounts, Sales Reps and Merchandisers. Sales Reps prefer to visit their accounts in the afternoon and Merchandisers prefer the morning. How should the admin configure Maps Advanced Visit Windows to meet this requirement?

A.
Create two lookup fields on the Account object to the Visit Window object, one for Sales Rep Visit Windows and the other for Merchandiser Visit Windows.
Answers
A.
Create two lookup fields on the Account object to the Visit Window object, one for Sales Rep Visit Windows and the other for Merchandiser Visit Windows.
B.
Create a Visit Window that reflects the preferred visit times for one team, then add a Temporary Visit Window for the second.
Answers
B.
Create a Visit Window that reflects the preferred visit times for one team, then add a Temporary Visit Window for the second.
C.
A Routable record can only be assigned to one Visit Window.
Answers
C.
A Routable record can only be assigned to one Visit Window.
D.
When creating a new Visit Window, ensure the 'Visit Window 1' and 'Visit Window 2' sections reflect the combined preferred visit times for each team.
Answers
D.
When creating a new Visit Window, ensure the 'Visit Window 1' and 'Visit Window 2' sections reflect the combined preferred visit times for each team.
Suggested answer: A

Explanation:

According to the Salesforce Maps Configuration module on Trailhead1, to create multiple visit windows for different types of visits, you need to create two lookup fields on the Account object to the Visit Window object. This way, you can assign different visit windows to different routable records.

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asked 23/09/2024
sergio sombrero
34 questions
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