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Question 56 - Certified Marketing Cloud Account Engagement Specialist discussion

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LenoxSoft has multiple forms containing a 'Comments' field on their website. The administrator would like for this field to be visible and empty every time a prospect returns to one of their forms.

Which two form field options should be enabled? Choose 2 answers

A.
Do not prefill
Answers
A.
Do not prefill
B.
Always display even if previously completed
Answers
B.
Always display even if previously completed
C.
Maintain the initial value upon subsequent form submissions
Answers
C.
Maintain the initial value upon subsequent form submissions
D.
Display other fields in this form based on the value of this field
Answers
D.
Display other fields in this form based on the value of this field
Suggested answer: B, C

Explanation:

According to theSalesforce documentation, the two form field options that should be enabled to make the ''Comments'' field visible and empty every time a prospect returns to one of the forms are: B) Always display even if previously completed, and C) Maintain the initial value upon subsequent form submissions. The Always display even if previously completed option ensures that the field is not hidden or pre-filled with the previous value when the prospect revisits the form. The Maintain the initial value upon subsequent form submissions option ensures that the field is not overwritten with the new value when the prospect submits the form again. These two options combined will make the field appear as visible and empty every time the prospect returns to the form. The Do not prefill option will prevent the field from being pre-filled with the prospect's information from Marketing Cloud Account Engagement or Salesforce, but it will not prevent the field from being pre-filled with the previous value from the same form. The Display other fields in this form based on the value of this field option will create a dependent field that will show or hide other fields based on the value of the ''Comments'' field, but it will not affect the visibility or emptiness of the ''Comments'' field itself.

Reference:Salesforce documentation

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asked 23/09/2024
Joshua Paffen
32 questions
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