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Question 247 - Certified Platform App Builder discussion

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The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.

Which automation tool should an app builder use to best address all these requests?

A.
Record-triggered flow
Answers
A.
Record-triggered flow
B.
Screen flow
Answers
B.
Screen flow
C.
Apex
Answers
C.
Apex
D.
Approval process
Answers
D.
Approval process
Suggested answer: A

Explanation:

Record-triggered flow is the automation tool that the app builder should use to best address all these requests of sending an email to the finance manager and creating a task for the sales manager when a new client is won. According to theSalesforce documentation, ''Record-triggered flows automate processes for you. They start when a record is created or updated, or when a platform event occurs.'' A record-triggered flow can perform actions such as sending an email alert or creating a record based on criteria or conditions. Screen flow, Apex, and Approval process are not automation tools that can handle all these requests.

asked 23/09/2024
Manoj Balan
44 questions
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