Salesforce Certified Sharing and Visibility Architect Practice Test - Questions Answers, Page 23

A sales coach at Universal Containers wants to create and share report folder with other sales coaches,

Which two permissions are required to accomplish this?

Besides their own team accounts, sales managers at Universal Containers need to have READ access to all accounts of the same segment in other countries. Role hierarchy was implemented accordingly (based on countries), but a sales manager in the US is complaining that he cannot view account records of the same segment in Canada. What should be done to grant access in a proper way?

Which method should be used to grant access to an unrelated group of users?

Sales Reps at Universal Containers sometimes create large files as a part of the Sales process that are too large to share over email. They would like users to be able to share files with customers, but the CISO has requested that any file links shared must be protected by a password.

How can this be accomplished?

.From customers on company Issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants to minimize customization and promote reusability of code artifacts wherever possible, what recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning

pages they were trained to use?

Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.

How is this accomplished?

Universal Containers requested to leverage Lightning Web Components (LWC) to improve support reps' user experience. LWC will be used as view layer, and Apex classes will have the business logic.

Which attention points should the development team consider when implementing this solution?

Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role

Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary

to solve these requirements?

If a Case requires involvement from one of the Legal team, the Case owner adds one of the corporate lawyers to the Legal SME field on the case.

Since cases are private, how can we grant a lawyer access to a specific case when their assistance is needed?