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During a gate review meeting, the deliverable was rejected by the customer. INSTRUCTIONS Review the dashboard. • Part 1: Drag and drop each task, placing them in the correct order based on the project change control process. • Part 2: Select the proper document(s) to be updated. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Part 1: Part 2:
Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter. Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?
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During a sponsor meeting, a PM is assigned to manage a new external project for an IT consultant. The sponsor wants the PM to establish an agreement regarding the exchange of money between both parties. Which of the following documents would the PM most likely create?
A developer recommends modifying an existing portion of code that is not part of the scope and is causing low performance on the current solution. Which of the following actions should the project manager most likely take?
During a code implementation, a senior developer and junior tester are discussing the testing scenarios that were performed. A major malfunction resulted in an inoperative product condition. As a result, the team was forced to work until midnight to restore operations. Which of the following should the PM have generated FIRST to alleviate the impact of this issue prior to deployment?
Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter. Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?
Which of the following describes three-tier architecture?
As a result of lessons learned, a project manager convenes a meeting to understand the poor quality of the project documentation. During the meeting, project team members provide insights from their perspectives and discussions with group members. Which of the following is the project team doing?
Which of the following is the best example of a breach of physical security?

Question 2 - PK0-005 discussion

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A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization's reluctance could jeopardize the success of the project. Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Select TWO).

A.
Train users on the proper use of the system.
Answers
A.
Train users on the proper use of the system.
B.
Escalate the issue to the CCB
Answers
B.
Escalate the issue to the CCB
C.
Hold sessions to understand user challenges.
Answers
C.
Hold sessions to understand user challenges.
D.
Track system usage and report user activity.
Answers
D.
Track system usage and report user activity.
E.
Log the issue in the project risk register.
Answers
E.
Log the issue in the project risk register.
F.
Create a memorandum of acceptable use.
Answers
F.
Create a memorandum of acceptable use.
Suggested answer: C, D

Explanation:

The project manager should hold sessions to understand user challenges and track system usage and report user activity. These steps will help the project manager to identify the root causes of the adoption issues and monitor the progress of the system utilization. They will also help to communicate with the sales organization and provide feedback and support12

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asked 02/10/2024
JORGE ROCHA
35 questions
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