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Question 166 - PK0-005 discussion

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A sponsor prefers to communicate with the team using email, phone calls, conversations in the hallway, and impromptu meetings. Which of the following types of communication is the sponsor using?

A.
Informal communication
Answers
A.
Informal communication
B.
Formal communication
Answers
B.
Formal communication
C.
Synchronous communication
Answers
C.
Synchronous communication
D.
Asynchronous communication
Answers
D.
Asynchronous communication
Suggested answer: A

Explanation:

Informal communication is a type of communication that is casual, spontaneous, and unstructured. It does not follow any predefined rules, protocols, or formats. Examples of informal communication include email, phone calls, conversations in the hallway, and impromptu meetings12. The sponsor is using informal communication to communicate with the team, as these methods are convenient, flexible, and personal. However, informal communication may also have some drawbacks, such as lack of documentation, inconsistency, and potential for misunderstanding3. Therefore, the sponsor should also use formal communication when necessary, such as for official reports, contracts, and presentations4.

asked 02/10/2024
Jelle Kamp
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