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A nonprofit has implemented Program Management Module to satisfy the reporting requirements of a new grant. The funder expects to see a report that segmen&s services according to location.

Which object will allow the nonprofit to satisfy the reporting requirements?

A.
Program
A.
Program
Answers
B.
Service
B.
Service
Answers
C.
Program Engagement
C.
Program Engagement
Answers
D.
Program Cohort
D.
Program Cohort
Answers
Suggested answer: D

Explanation:

https://powerofus.force.com/s/article/PMM-Overview

https://trailhead.salesforce.com/en/content/learn/modules/program-management-with-nonprofitcloud/manage-nonprofit-programs-with-salesforce?trail_id=manage-programs-with-nonprofit-cloud

A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification.

Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.

Which solution should a consultant recommend?

A.
Self-Service Portal
A.
Self-Service Portal
Answers
B.
Program Management Module
B.
Program Management Module
Answers
C.
Engagement Plans
C.
Engagement Plans
Answers
D.
Service Cloud
D.
Service Cloud
Answers
Suggested answer: A

Explanation:

https://www.salesforce.com/products/service-cloud/self-service-portal/

What does a consultant need to enable and deploy before using Advanced Mapping in NPSP?

A.
Delegated Administration
A.
Delegated Administration
Answers
B.
My Domain
B.
My Domain
Answers
C.
Custom triggers
C.
Custom triggers
Answers
D.
Customizable Rollups
D.
Customizable Rollups
Answers
Suggested answer: B

Explanation:

https://www.craftsmantech.com/2019/11/14/npsp-data-import-advanced-mapping/

The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.

What are two reasons a project team must define goals?

Choose 2 answers

A.
Goals guarantee executive engagement.
A.
Goals guarantee executive engagement.
Answers
B.
Goals provide a way to measure and prove results.
B.
Goals provide a way to measure and prove results.
Answers
C.
Goals define a clear purpose for the project.
C.
Goals define a clear purpose for the project.
Answers
D.
Goals catalog all of the teams' pain points.
D.
Goals catalog all of the teams' pain points.
Answers
Suggested answer: C, D

When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.

What are two actions the system admin can take to resolve the error?

Choose 2 answers

A.
Select the appropriate Record ID in the Salesforce Data Import Wizard.
A.
Select the appropriate Record ID in the Salesforce Data Import Wizard.
Answers
B.
Select "Insert" if the admin is using the Salesforce Data Loader.
B.
Select "Insert" if the admin is using the Salesforce Data Loader.
Answers
C.
Select "Upsert" if the admin is using the Salesforce Data Loader.
C.
Select "Upsert" if the admin is using the Salesforce Data Loader.
Answers
D.
Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
D.
Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
Answers
Suggested answer: A

Explanation:

https://developer.salesforce.com/forums/?id=9060G000000I7sYQAS ,and “D”.(https://powerofus.force.com/s/article/NPSP-Troubleshooting)

A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.

Which report should the consultant implement?

A.
GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
A.
GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
Answers
B.
Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
B.
Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
Answers
C.
Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit » 'General Fund'
C.
Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit » 'General Fund'
Answers
D.
GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
D.
GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
Answers
Suggested answer: D

A nonprofit using NPSP performs m-person case management for new and existing clients in the field. When case managers return to the office, they need to enter over 100 contacts from a spreadsheet, and then create a Case for each.

What should the consultant recommend to meet the requirement?

A.
Use Data Import Wizard to insert Contacts and related Cases.
A.
Use Data Import Wizard to insert Contacts and related Cases.
Answers
B.
Configure NPSP Data Importer to upsert Contacts with related Cases.
B.
Configure NPSP Data Importer to upsert Contacts with related Cases.
Answers
C.
Install Case Management to upsert Contacts and relate them to Cases.
C.
Install Case Management to upsert Contacts and relate them to Cases.
Answers
D.
Create a web-to-case form that case managers will use to record the contact details.
D.
Create a web-to-case form that case managers will use to record the contact details.
Answers
Suggested answer: A

A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received.

Which solution should the consultant recommend?

A.
PSP and Experience Cloud
A.
PSP and Experience Cloud
Answers
B.
NPSP and Pardot
B.
NPSP and Pardot
Answers
C.
NPSP and Marketing Cloud
C.
NPSP and Marketing Cloud
Answers
D.
NPSP and Social Studio
D.
NPSP and Social Studio
Answers
Suggested answer: C

Explanation:

https://www.salesforce.com/products/marketing-cloud/faq/

How should a consultant install NPSP in an existing Salesforce org?

A.
Install from the NPSP Installer page.
A.
Install from the NPSP Installer page.
Answers
B.
Install using the NPSP Conversion Utility tool.
B.
Install using the NPSP Conversion Utility tool.
Answers
C.
Install each NPSP component from the AppExchange.
C.
Install each NPSP component from the AppExchange.
Answers
D.
Install each NPSP component from the Trailblazer Community.
D.
Install each NPSP component from the Trailblazer Community.
Answers
Suggested answer: A

Explanation:

https://powerofus.force.com/s/article/NPSP-Install

A member of the donation processing team wants to set up different batch data input configurations for different donation types.

Which feature should the consultant recommend to make processing different donation batches consistent?

A.
Gift Entry Templates
A.
Gift Entry Templates
Answers
B.
Advanced Mapping
B.
Advanced Mapping
Answers
C.
Data Import Wizard
C.
Data Import Wizard
Answers
D.
Engagement Plan Templates
D.
Engagement Plan Templates
Answers
Suggested answer: A

Explanation:

https://powerofus.force.com/s/article/NPSP-Configure-Gift-Entry

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