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Avaya 3309 Practice Test - Questions Answers, Page 10
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Question 91
When the Avaya Aura® Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?
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Question 92
What are the two ways to deliver Proactive Outreach Manager (POM) 3.0 scheduled reports? (Choose two.)
Question 93
Which statement is true with respect to the setup of Proactive Outreach Manager (POM) zones?
Question 94
When an email channel is added to an Avaya Aura® Experience Portal (AAEP) configuration, which component interfaces with the customer's email server?
Question 95
Which Media Processing Platform (MPP) component provides low level call control support including the setup, monitoring, and tear-down of telephone calls?
Question 96
The ICR Application Configuration, used to configure the self-service, wait treatment and error handling applications, is part of which Intelligent Customer Routing (ICR) component?
Question 97
Avaya Aura® Experience Portal (AAEP) supports special classes of applications that derive their licensing, administration framework, manageability, and accessibility from the Experience Portal Manager (EPM).
What is the term for these applications?
Question 98
Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?
Question 99
Which three external systems are required to complete the Avaya Aura® Experience Portal (AAEP) speech solution? (Choose three.)
Question 100
In Intelligent Customer Routing (ICR) Release 7, where do you configure properties that were configured in the icrcca.properties file of the previous release?
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