Avaya 3309 Practice Test - Questions Answers, Page 10
Question list
List of questions
When the Avaya Aura® Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?
What are the two ways to deliver Proactive Outreach Manager (POM) 3.0 scheduled reports? (Choose two.)
Which statement is true with respect to the setup of Proactive Outreach Manager (POM) zones?
When an email channel is added to an Avaya Aura® Experience Portal (AAEP) configuration, which component interfaces with the customer's email server?
Which Media Processing Platform (MPP) component provides low level call control support including the setup, monitoring, and tear-down of telephone calls?
The ICR Application Configuration, used to configure the self-service, wait treatment and error handling applications, is part of which Intelligent Customer Routing (ICR) component?
Avaya Aura® Experience Portal (AAEP) supports special classes of applications that derive their licensing, administration framework, manageability, and accessibility from the Experience Portal Manager (EPM).
What is the term for these applications?
Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?
Which three external systems are required to complete the Avaya Aura® Experience Portal (AAEP) speech solution? (Choose three.)
In Intelligent Customer Routing (ICR) Release 7, where do you configure properties that were configured in the icrcca.properties file of the previous release?
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