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Avaya 3309 Practice Test - Questions Answers, Page 8

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Question 71

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Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

A campaign is a collection of customer names, telephone numbers, and e-mail addresses.
A campaign is a collection of customer names, telephone numbers, and e-mail addresses.
A campaign is a strategy defining when to best contact contacts.
A campaign is a strategy defining when to best contact contacts.
A campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.
A campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.
A campaign is a group of agents assigned to a specific job/task.
A campaign is a group of agents assigned to a specific job/task.
Suggested answer: B
asked 16/09/2024
Laimonas Mulys
49 questions

Question 72

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What acts as the control center for all H.323 VoIP interactions in the Avaya Aura® Experience Portal (AAEP) system?

the gatekeeper on the Communication Manager
the gatekeeper on the Communication Manager
the gatekeeper on the Session Manager
the gatekeeper on the Session Manager
the proxy server on the Communication Manager
the proxy server on the Communication Manager
the proxy server on the Session Manager
the proxy server on the Session Manager
Suggested answer: A
asked 16/09/2024
Rohit Kumar
44 questions

Question 73

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To store and retrieve data, which account does the Experience Portal Manager (EPM) server use to log into the Avaya Aura® Experience Portal (AAEP) database?

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Question 74

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The Agent script editor allows the use of GUI elements such as text boxes and buttons within the agent script.

In which situation are such elements used?

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Question 75

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In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)

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Question 76

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On a Proactive Outreach Manager (POM) 3.0 system, 100 agents are available for campaigns. The total number of agents required for all running campaigns is 120.

When running a campaign requiring 30 agents, what information is needed to determine the number of agents to be assigned? (Choose two.)

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Question 77

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A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0.

Why does the pg_hba.conf file need to be changed?

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Question 78

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The Licensing Allocations page for a single server, non-zonal Avaya Aura® Experience Portal (AAEP) system shows 50 licensed H.323 ports.

Which two statements about the Allocated, Configured and Licensed columns of the licensing allocations page are true? (Choose two.)

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Question 79

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In Global configuration the retry interval for nailing can be defined.

Which statement describes nailing?

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Question 80

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Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true?

(Choose two.) A. Available priorities are 1-8.

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Total 123 questions
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Related questions

Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
Which POM component is responsible for launching calls, and sending SMS messages and email messages using associated servers?
Which Media Processing Platform (MPP) component provides low level call control support including the setup, monitoring, and tear-down of telephone calls?
When an email channel is added to an Avaya Aura® Experience Portal (AAEP) configuration, which component interfaces with the customer's email server?
You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?
You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error: org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit How do you correct this Issue?
You want to setup a single server Avaya Aura® Experience Portal (AAEP) system. Which three components can co-reside on a single server? (Choose three.)
Avaya Aura® Experience Portal (AAEP) supports special classes of applications that derive their licensing, administration framework, manageability, and accessibility from the Experience Portal Manager (EPM). What is the term for these applications?
What are the two ways to deliver Proactive Outreach Manager (POM) 3.0 scheduled reports? (Choose two.)
A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed?