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Following a recent, successful deployment, a business analyst (BA) has noticed that several of the requirements are candidates for reuse in multiple upcoming change initiatives. Which type of requirement is a potential candidate for re-use?

A.
Stakeholder requirements
A.
Stakeholder requirements
Answers
B.
Business requirements
B.
Business requirements
Answers
C.
Non-Functional requirements
C.
Non-Functional requirements
Answers
D.
Transition requirements
D.
Transition requirements
Answers
Suggested answer: A

A business analyst (BA) is compiling a communication plan by reviewing stakeholders and identifying the needs of the stakeholders. The BA organizes the stakeholders based on their needs and decides that all communication will be handled through e-mail so that information can be disseminated quickly and easily while maintaining a record. What has the BA missed in the stakeholder analysis?

A.
Presentation materials
A.
Presentation materials
Answers
B.
Preferences
B.
Preferences
Answers
C.
Business objectives
C.
Business objectives
Answers
D.
Retention
D.
Retention
Answers
Suggested answer: D

A business analyst (BA) was tasked with eliciting requirements for a new product scheduling system. The BA interviewed and discussed the requirements with the manager and supervisor. The requirements were written and approved by both the supervisor and manager. Which stakeholders were missed in the requirements?

A.
IT support
A.
IT support
Answers
B.
Project manager
B.
Project manager
Answers
C.
Upper management
C.
Upper management
Answers
D.
End users
D.
End users
Answers
Suggested answer: C

The business analyst (BA) works in a global company and the majority of stakeholders are located in different countries. The BA already explained the core requirements during the initial meetings. However, due to the time zone differences it has been cumbersome to organize further meetings. What method should the BA use so the stakeholders can review the document before final approval?

A.
Group collaboration
A.
Group collaboration
Answers
B.
E-mail
B.
E-mail
Answers
C.
Brainstorming
C.
Brainstorming
Answers
D.
Collaborative games
D.
Collaborative games
Answers
Suggested answer: A

An automobile manufacturer is undertaking a project intended to modify or replace the company's current timekeeping system. Negative employee reaction to change follows as word of the proposed solution spreads throughout the company. What could a business analyst (BA) do to prevent or reduce employee discontent?

A.
Relay upper management support to stakeholders
A.
Relay upper management support to stakeholders
Answers
B.
Record negative employee reaction as a project risk
B.
Record negative employee reaction as a project risk
Answers
C.
Propose cultural changes for the organization
C.
Propose cultural changes for the organization
Answers
D.
Report potential sources of dissent to management
D.
Report potential sources of dissent to management
Answers
Suggested answer: D

A business analyst (BA) is assessing the different solution proposals. What type of financial calculation would the BA use to determine which solution is worth investing in based on its breakeven point?

A.
Internal rate of return
A.
Internal rate of return
Answers
B.
Discount rate
B.
Discount rate
Answers
C.
Return on investment
C.
Return on investment
Answers
D.
Net present value
D.
Net present value
Answers
Suggested answer: D

A business analyst (BA) is working on improving solution performance and increasing value. The BA discovers that a set of interfaces and activities do not contribute to the final product either directly or indirectly. What should the BA recommend?

A.
Provide a single solution for stakeholders thus reducing the cost of implementation
A.
Provide a single solution for stakeholders thus reducing the cost of implementation
Answers
B.
Remove or minimize interfaces and activities that do not provide value to the final product
B.
Remove or minimize interfaces and activities that do not provide value to the final product
Answers
C.
Retire the current solution as it is not fulfilling the need for which it was created
C.
Retire the current solution as it is not fulfilling the need for which it was created
Answers
D.
Propose an organizational change to automate the work people perform
D.
Propose an organizational change to automate the work people perform
Answers
Suggested answer: B

A business analyst (BA) had identified redundancy in the process for the first contact resolution for customer issues; currently two separate divisions handle this task. A new solution identifies a single point of contact that will eliminate the redundancy. What can the BA do to highlight the required changes to the structure?

A.
Business capability analysis
A.
Business capability analysis
Answers
B.
Current state description
B.
Current state description
Answers
C.
Organizational modelling
C.
Organizational modelling
Answers
D.
Policies and procedures
D.
Policies and procedures
Answers
Suggested answer: D

A conservative company with rigorous risk control plans and internal audit rules has a recurrent problem with a core business application. As a result, access to this application must be restricted and controlled and maintenance must be onsite. However, the company feels that the application must have an emergency service team. The routine maintenance of this solution is provided by an external vendor and the vendor requested 24 hours remote access to quality and production data. In this context, what is the company's response to the vendor's request?

A.
Denied, because the vendor requested it
A.
Denied, because the vendor requested it
Answers
B.
Denied, because of the company's risk aversion
B.
Denied, because of the company's risk aversion
Answers
C.
Accepted, because the company has an urgent problem to solve
C.
Accepted, because the company has an urgent problem to solve
Answers
D.
Accepted, because immediate remote access will resolve any issue
D.
Accepted, because immediate remote access will resolve any issue
Answers
Suggested answer: C

A business analyst (BA) is assigned to a project which has two main stakeholders: a highly regulated government agency and a less formal private company. To select the business analysis approach, the BA will conduct a meeting with representatives from each entity to decide on the level of formality needed for requirements and design specifications. During the meeting, what should the BA's strategy be?

A.
Develop consensus on a tailored approach for formality
A.
Develop consensus on a tailored approach for formality
Answers
B.
Use a formal approach to appeal to the government entity's higher authority
B.
Use a formal approach to appeal to the government entity's higher authority
Answers
C.
Ask the government entity to accept a flexible collaborative approach
C.
Ask the government entity to accept a flexible collaborative approach
Answers
D.
Employ the standard business analysis level of formality
D.
Employ the standard business analysis level of formality
Answers
Suggested answer: D
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