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ServiceNow CIS-EM Practice Test - Questions Answers, Page 7

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What are the server requirements to allow Operational Intelligence to successfully collect operational metric data via a push?

A.
This requires a minimum of three MID Servers - two for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).
A.
This requires a minimum of three MID Servers - two for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).
Answers
B.
This requires a MID Web Server in addition to the MID Server.
B.
This requires a MID Web Server in addition to the MID Server.
Answers
C.
Nothing additional is required; this is handled by the MID Server.
C.
Nothing additional is required; this is handled by the MID Server.
Answers
D.
This requires a minimum of two MID Servers - one for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).
D.
This requires a minimum of two MID Servers - one for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).
Answers
Suggested answer: B

What would be an appropriate use case for having to write JavaScript in Event Management?

A.
To change the value of the message key
A.
To change the value of the message key
Answers
B.
To create a custom action within a subflow
B.
To create a custom action within a subflow
Answers
C.
To parse a node name out of your raw event data in an event rule
C.
To parse a node name out of your raw event data in an event rule
Answers
D.
To automatically create an incident
D.
To automatically create an incident
Answers
Suggested answer: B

A dynamic grouping of CIs based upon common criteria (filtered CI classes) that can be visualized in operator workspace is called?

A.
A business service
A.
A business service
Answers
B.
A technical service
B.
A technical service
Answers
C.
An application service
C.
An application service
Answers
D.
A manual service
D.
A manual service
Answers
E.
A scoped service
E.
A scoped service
Answers
Suggested answer: C

During CI binding, CI matching is done using which two fields? (Choose two.)

A.
Message Key
A.
Message Key
Answers
B.
Additional Information
B.
Additional Information
Answers
C.
Source
C.
Source
Answers
D.
Node
D.
Node
Answers
Suggested answer: B, D

What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)

A.
Correctness
A.
Correctness
Answers
B.
Completeness
B.
Completeness
Answers
C.
Configuration
C.
Configuration
Answers
D.
Conciseness
D.
Conciseness
Answers
E.
Conformity
E.
Conformity
Answers
F.
Compliance
F.
Compliance
Answers
Suggested answer: A, B, F

When sending data from the monitoring source to the additional_info field, what format is supported?

A.
XML
A.
XML
Answers
B.
JSON
B.
JSON
Answers
C.
YAML
C.
YAML
Answers
D.
Comma separated
D.
Comma separated
Answers
Suggested answer: B

Which step in the event rule configuration process enables you to ignore events and prevent alert generation?

A.
Transform and compose alert output
A.
Transform and compose alert output
Answers
B.
Event filter
B.
Event filter
Answers
C.
Event options
C.
Event options
Answers
D.
Threshold
D.
Threshold
Answers
Suggested answer: D

What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?

A.
Fluctuating
A.
Fluctuating
Answers
B.
Swinging
B.
Swinging
Answers
C.
Flipping
C.
Flipping
Answers
D.
Flapping
D.
Flapping
Answers
Suggested answer: D

How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?

A.
Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)
A.
Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)
Answers
B.
Only use the ServiceNow Discovery application to populate your CMDB
B.
Only use the ServiceNow Discovery application to populate your CMDB
Answers
C.
Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)
C.
Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)
Answers
D.
Having well-defined Identification, Reconciliation, and Relationship rules
D.
Having well-defined Identification, Reconciliation, and Relationship rules
Answers
Suggested answer: D

Which is an invalid state for an alert?

A.
Flapping
A.
Flapping
Answers
B.
Closed
B.
Closed
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C.
Reopen
C.
Reopen
Answers
D.
Processed
D.
Processed
Answers
Suggested answer: D
Total 92 questions
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