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ServiceNow CIS-HAM Practice Test - Questions Answers, Page 18

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When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?
Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?
For advanced risk assessment, risk response can be handled in the following ways: (Choose two.)
Normalization status is the level of normalization match based on what characteristics? (Choose three.)
You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?
When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?
What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)
Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks that are triggered in the application?
A blind inventory audit is typically initiated via which interface?
A component is considered a configuration item (CI) as opposed to an IT asset when you want to:

Question 171

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What core sets of data are required for effective IT asset management?

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Question 172

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During an audit, when is the Scanned Assets related list updated in the asset audit form?

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Question 173

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When a hardware asset is retired, what happens to any existing software allocations on that asset?

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Question 174

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What is a requirement for sourcing a request from the requester's local stockroom?

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Question 175

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What field must an agent complete when resolving an Incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

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Question 176

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What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

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Question 177

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When selected on the model category form, what feature prevents the automatic creation of an asset?

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Question 178

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What role is required to use the Hardware Model Normalization Overview dashboard?

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Question 179

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When designing steps with operations requiring variables, it is best practice to do what?

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Question 180

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Which single view of the Hardware Asset Workspace provides a consolidated set of quick links to manage model normalization, asset requests, transfer orders, stock orders, refresh requests, and disposal orders?

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