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ServiceNow CIS-HAM Practice Test - Questions Answers, Page 19

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During the hardware model normalization process, which field is the most important criteria for creating a fully Normalized hardware model?

A.
Model number
A.
Model number
Answers
B.
Manufacturer
B.
Manufacturer
Answers
C.
Display name
C.
Display name
Answers
D.
Model name
D.
Model name
Answers
Suggested answer: D

What is an attribute that will remain unchanged throughout the life of the asset?

A.
Memory
A.
Memory
Answers
B.
Serial number
B.
Serial number
Answers
C.
CPU type
C.
CPU type
Answers
D.
Operating system
D.
Operating system
Answers
Suggested answer: A

What baseline flow could you use to replace hardware assets nearing their end-of-life?

A.
Hardware Asset Refresh
A.
Hardware Asset Refresh
Answers
B.
Refresh Asset Request
B.
Refresh Asset Request
Answers
C.
Loaner Asset Refresh
C.
Loaner Asset Refresh
Answers
D.
Update Asset Request
D.
Update Asset Request
Answers
Suggested answer: A

Key features of consumables are:

Choose 2 answers

A.
Can Be discovered
A.
Can Be discovered
Answers
B.
Managed in bulk
B.
Managed in bulk
Answers
C.
Retired on consumption
C.
Retired on consumption
Answers
D.
Fixed cost
D.
Fixed cost
Answers
E.
Low value
E.
Low value
Answers
Suggested answer: A, C
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