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Incorporating supplier input into product and process design helps to:

A.
maintain quality.
A.
maintain quality.
Answers
B.
stabilize product costs.
B.
stabilize product costs.
Answers
C.
reduce time to market.
C.
reduce time to market.
Answers
D.
save costs to the buyer.
D.
save costs to the buyer.
Answers
Suggested answer: C

Explanation:

Incorporating supplier input into product and process design can significantly enhance various aspects of the product development process:

Early Supplier Involvement (ESI): Engaging suppliers early in the design phase helps leverage their expertise, leading to more efficient design and production processes.

Improved Design Quality: Suppliers often have specialized knowledge and experience that can contribute to more robust and manufacturable designs, reducing the need for costly redesigns.

Faster Development Cycles: Collaborative design efforts streamline communication and decision-making, allowing for quicker identification and resolution of potential issues.

Reduced Time to Market: By integrating supplier input, the overall product development timeline is shortened, enabling faster launch of new products to meet market demand and capitalize on opportunities.

Cost Savings and Quality: While maintaining quality and stabilizing product costs are also benefits, the primary advantage of reduced time to market often has the most immediate impact on competitive positioning and revenue generation.

Handfield, R. B., Ragatz, G. L., Petersen, K. J., & Monczka, R. M. (1999). Involving Suppliers in New Product Development. California Management Review, 42(1), 59-82.

Wynstra, F., & Ten Pierick, E. (2000). Managing Supplier Involvement in New Product Development: A Portfolio Approach. European Journal of Purchasing & Supply Management, 6(1), 49-57.

A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:

A.
create a contract for the new market.
A.
create a contract for the new market.
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B.
enter into a partnership.
B.
enter into a partnership.
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C.
form a strategic alliance.
C.
form a strategic alliance.
Answers
D.
acquire the distributor.
D.
acquire the distributor.
Answers
Suggested answer: C

Explanation:

To effectively enter a new foreign market and maximize savings while leveraging the distributor's exclusive access, the steps are:

Assessment of Market Entry Strategies: The media company needs to evaluate various options like contracts, partnerships, strategic alliances, or acquisitions.

Strategic Alliance Formation: Forming a strategic alliance involves establishing a cooperative agreement where both parties work together towards common goals, sharing resources, knowledge, and access to markets.

Benefits of a Strategic Alliance:

Resource Sharing: Both companies can pool resources, including distribution networks, marketing, and technology, leading to cost savings and operational efficiencies.

Market Access: The distributor's exclusive access to the new market provides a direct entry point for the media company's content, reducing time and investment required for market penetration.

Risk Mitigation: Sharing the risks associated with entering a new market, such as cultural and regulatory challenges, makes the venture more manageable.

Enhanced Collaboration: Close collaboration allows for better alignment of strategies and quicker adaptation to market changes, enhancing competitive advantage.

Ireland, R. D., Hitt, M. A., & Vaidyanath, D. (2002). Alliance Management as a Source of Competitive Advantage. Journal of Management, 28(3), 413-446.

Varadarajan, R., & Cunningham, M. H. (1995). Strategic Alliances: A Synthesis of Conceptual Foundations. Journal of the Academy of Marketing Science, 23(4), 282-296.

A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?

A.
Contacting the country's consulate for leads
A.
Contacting the country's consulate for leads
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B.
Contacting the country's local government for recommendations
B.
Contacting the country's local government for recommendations
Answers
C.
Visiting several potential providers before making a selection
C.
Visiting several potential providers before making a selection
Answers
D.
Finding a trusted local business agent to help in the search
D.
Finding a trusted local business agent to help in the search
Answers
Suggested answer: C

Explanation:

Selecting a service provider in a new geographical region requires thorough due diligence. The steps involved are:

Initial Research: Conducting preliminary research on potential service providers through various sources, including online reviews, industry reports, and recommendations.

Shortlisting Providers: Creating a shortlist of providers based on their capabilities, reputation, and alignment with the company's needs.

On-Site Visits: Visiting several potential providers allows for a first-hand evaluation of their facilities, operations, and culture. It provides an opportunity to:

Assess Capabilities: Verify the provider's technical capabilities, infrastructure, and resources.

Meet Key Personnel: Engage with the management and operational teams to gauge their expertise and responsiveness.

Understand Local Context: Gain insights into the local business environment, regulatory landscape, and cultural factors that may impact the partnership.

Comparative Analysis: Comparing observations and findings from the visits to make an informed decision on the best-suited service provider.

Final Selection: Choosing the provider that best meets the company's requirements and demonstrates the potential for a successful long-term partnership.

Sollish, F., & Semanik, J. (2012). The Procurement and Supply Manager's Desk Reference. John Wiley & Sons.

Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and Supply Chain Management. Cengage Learning.

Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?

A.
Automation of supplier sales activities
A.
Automation of supplier sales activities
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B.
Elimination of formal contracts
B.
Elimination of formal contracts
Answers
C.
Reduction in customer and supplier inventories
C.
Reduction in customer and supplier inventories
Answers
D.
Standardization of communications
D.
Standardization of communications
Answers
Suggested answer: C

Explanation:

Supplier relationship management (SRM) emphasizes collaboration with key suppliers, which can lead to significant inventory reductions. The detailed explanation includes:

Collaborative Planning: Working closely with critical suppliers to synchronize production schedules and inventory levels, aligning them with actual demand.

Improved Forecasting: Sharing accurate demand forecasts and sales data helps suppliers plan their production more effectively, reducing the need for safety stock.

Just-in-Time (JIT) Practices: Implementing JIT practices where materials and components are delivered precisely when needed, minimizing inventory holding costs for both the customer and the supplier.

Lean Practices: Adopting lean inventory management techniques to eliminate waste, streamline processes, and enhance overall supply chain efficiency.

Dyer, J. H., & Singh, H. (1998). The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage. Academy of Management Review, 23(4), 660-679.

Christopher, M. (2016). Logistics & Supply Chain Management. Pearson UK.

Which of the following organizational design choices is an example of vertical integration?

A.
Contracting with a third-party logistics provider
A.
Contracting with a third-party logistics provider
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B.
Producing components used internally
B.
Producing components used internally
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C.
Externally staffing a customer service center
C.
Externally staffing a customer service center
Answers
D.
Awarding a one-time trade show contract
D.
Awarding a one-time trade show contract
Answers
Suggested answer: B

Explanation:

Vertical integration refers to the process where a company expands its operations into different stages of production within the same industry. Here's a detailed breakdown:

Definition of Vertical Integration: This involves a company controlling multiple stages of the supply chain, from raw materials to the finished product.

Examples of Vertical Integration:

Producing Components Internally: This is a classic example where a company manufactures the components or raw materials it needs for its products, rather than relying on external suppliers. This enhances control over the production process, quality, and costs.

Backward Integration: When a company takes over suppliers to control the raw material or component supply.

Forward Integration: When a company takes over distributors or retailers to control the distribution of its products.

Benefits of Vertical Integration: Improved coordination, increased control over the supply chain, reduced dependency on suppliers, potential cost savings, and better quality control.

Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.

Harrigan, K. R. (1984). Formulating Vertical Integration Strategies. Academy of Management Review, 9(4), 638-652.

A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?

A.
Local distribution centers serving retailers and online sales
A.
Local distribution centers serving retailers and online sales
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B.
Centralized cross-docking facilities serving retailers and online sales
B.
Centralized cross-docking facilities serving retailers and online sales
Answers
C.
A centralized distribution center serving retailers and direct shipment from the factory serving online sales
C.
A centralized distribution center serving retailers and direct shipment from the factory serving online sales
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D.
A centralized distribution center serving retailers with transshipment arrangements serving online sales
D.
A centralized distribution center serving retailers with transshipment arrangements serving online sales
Answers
Suggested answer: C

Explanation:

The business strategy shift to selling customized products online necessitates a distribution strategy that balances efficiency and responsiveness. Here's the breakdown:

Current Setup: The company has a responsive transportation system serving retailers with standardized products.

Need for Customization: Expanding to online sales with customized products requires a different approach due to the variability and specific demands of online orders.

Centralized Distribution Center:

Serving Retailers: Maintaining a centralized distribution center for standardized products ensures consistency and efficiency in supplying retailers.

Direct Shipment from Factory:

Online Sales: Directly shipping customized products from the factory to customers is ideal because it allows for better handling of unique orders and reduces the time from production to delivery.

Efficiency and Responsiveness: This combination allows the company to continue serving retailers efficiently while meeting the customization demands of online customers effectively.

Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation. Pearson.

Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2008). Designing and Managing the Supply Chain: Concepts, Strategies, and Case Studies. McGraw-Hill.

A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:

A.
customer focus and alignment.
A.
customer focus and alignment.
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B.
forecast accuracy.
B.
forecast accuracy.
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C.
multiple downstream channels.
C.
multiple downstream channels.
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D.
multiple upstream supply chains.
D.
multiple upstream supply chains.
Answers
Suggested answer: C

Explanation:

The company's strategy of switching production lines based on demand indicates a flexible approach to market conditions. Here's the explanation:

Special Products for Select Customers: Initially, the company focuses on manufacturing niche products for specific customers, indicating a customer-focused approach.

Switching to Commodity Products: When demand drops, the company shifts to producing commodity products that can be sold on the open market. This ensures continuous production and cash flow.

Multiple Downstream Channels:

Specialized Products Channel: For select customers, tailored to specific needs.

Commodity Products Channel: Open market sales, providing a broader market reach and flexibility.

Strategic Flexibility: This strategy leverages multiple downstream channels to optimize resource utilization, manage risks, and ensure financial stability.

Porter, M. E. (1980). Competitive Strategy: Techniques for Analyzing Industries and Competitors. Free Press.

Hill, T. (2000). Manufacturing Strategy: Text and Cases. Palgrave Macmillan.

A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?

A.
Selling and leasing back equipment.
A.
Selling and leasing back equipment.
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B.
Renting equipment on consignment.
B.
Renting equipment on consignment.
Answers
C.
Using a third-party logistics provider.
C.
Using a third-party logistics provider.
Answers
D.
Using an owner-operator fleet.
D.
Using an owner-operator fleet.
Answers
Suggested answer:

Explanation:

Context: The large wholesaler owned delivery trucks but sold them and now purchases transportation services from fleet operators.Options Breakdown:A . Selling and leasing back equipment: This would involve selling the trucks and then leasing them back, which is not the case here.B . Renting equipment on consignment: Consignment refers to goods being held by one party while owned by another, which does not apply to the trucks being sold outright.C . Using a third-party logistics provider: This involves outsourcing logistics functions, such as transportation, to an external company.D . Using an owner-operator fleet: This would imply using independent drivers who own their trucks, which is not specifically indicated.Answer: Justification: The wholesaler is outsourcing its transportation needs to fleet operators, which is the definition of using a third-party logistics provider (3PL).Logistics and Supply Chain Management textbooksIndustry best practices and terminologies for third-party logistics providers (3PLs)

Reverse supply chain activity typically peaks nearest the beginning of which of the following stages of the product life cycle?

A.
Introduction
A.
Introduction
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B.
Growth
B.
Growth
Answers
C.
Maturity
C.
Maturity
Answers
D.
Decline
D.
Decline
Answers
Suggested answer:

Explanation:

Context: Reverse supply chain activity includes returns, recycling, and disposal processes.Product Life Cycle Stages:A . Introduction: Focus is on product launch and gaining market entry.B . Growth: Emphasis is on increasing market share and production.C . Maturity: Market saturation occurs, and competition intensifies.D . Decline: Sales decrease, and products are often phased out or replaced.Answer: Justification: Reverse supply chain activities peak during the decline stage as products are returned, recycled, or disposed of due to obsolescence or replacement by new products.Product lifecycle management literatureCase studies on reverse logistics trends during the decline phase

Which of the following actions typically would be considered part of a reverse logistics strategy?

A.
Offering a discount on new purchases when used products are returned
A.
Offering a discount on new purchases when used products are returned
Answers
B.
Reducing the amount of packaging material used in shipping
B.
Reducing the amount of packaging material used in shipping
Answers
C.
Manufacturing products in batches consistent with full-truckload shipments
C.
Manufacturing products in batches consistent with full-truckload shipments
Answers
D.
Batching returns of defective components to the suppliers
D.
Batching returns of defective components to the suppliers
Answers
Suggested answer:

Explanation:

Context: Reverse logistics involves the process of moving goods from their final destination for the purpose of capturing value or proper disposal.Options Breakdown:A . Offering a discount on new purchases when used products are returned: Encourages the return of used products for recycling or remanufacturing.B . Reducing the amount of packaging material used in shipping: This is a sustainability effort, not specifically reverse logistics.C . Manufacturing products in batches consistent with full-truckload shipments: Relates to production and shipping efficiency.D . Batching returns of defective components to the suppliers: Part of reverse logistics but less common than offering incentives for returns.Answer: Justification: Incentivizing customers to return used products is a common reverse logistics strategy aimed at reclaiming products for recycling or refurbishment.Reverse logistics and supply chain management publicationsCase studies on effective reverse logistics strategies

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