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Six Sigma ICBB Practice Test - Questions Answers, Page 16

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Question 151

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When variation is removed from the output of a process then the process customer can have more confidence in the experience that results from the process.

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Question 152

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The distance between the Mean of a data set and the Point of Inflection on a Normal curve is called the _______________.

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Question 153

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One of the foundations of Lean Six Sigma is the concept that the output of a process (Y) is influenced by the process inputs (X's) and is commonly shown as which formula?

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Question 154

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When we gather information for the Voice of the Business we are primarily interested in information concerning the _____________ of the business.

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Question 155

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When a Belt creates a Process Map she will use a __________________ to depict a decision point requiring a Yes or No decision.

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Question 156

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A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.

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Question 157

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Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?

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Question 158

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The Hardware Store ordered ten lawn mower from the manufacturer and just before shipping the manufacturer found one to have a motor that wouldn't start. For the manufacturer this would be categorized as what type of cost?

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Question 159

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Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

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Question 160

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Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI's?

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