Six Sigma ICBB Practice Test - Questions Answers, Page 16
List of questions
When variation is removed from the output of a process then the process customer can have more confidence in the experience that results from the process.
The distance between the Mean of a data set and the Point of Inflection on a Normal curve is called the _______________.
One of the foundations of Lean Six Sigma is the concept that the output of a process (Y) is influenced by the process inputs (X's) and is commonly shown as which formula?
When we gather information for the Voice of the Business we are primarily interested in information concerning the _____________ of the business.
When a Belt creates a Process Map she will use a __________________ to depict a decision point requiring a Yes or No decision.
A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
The Hardware Store ordered ten lawn mower from the manufacturer and just before shipping the manufacturer found one to have a motor that wouldn't start. For the manufacturer this would be categorized as what type of cost?
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.
Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI's?
Question