Stakeholders in some industries prefer to deal with programmers and system analysts directly, bypassing project managers. This complicates managing resources on projects.How should a project manager solve this issue?

Promote adoption of the communications management plan with the project team.

Propose implementing a new project management information system (PMIS).

Request a meeting with senior management to escalate the situation

Promote adoption of the communications management plan with the project team.

Host a team-building event to develop team cohesion and improve communication

During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing.What should the project manager do?

Review the quality management plan

Conduct an expert judgment evaluation.

Review the quality management plan

Update the lessons learned register

Review the risk management plan

A project team is having difficulties understanding technical details regarding requirements. The information was not initially provided by the customer, but the information is critical in the current iteration for clarification on how tasks need to be accomplished.How should the project manager approach this situation?

Request that the customer reviews and clarifies feature definitions for the current sprint

Send a burndown chart of the current sprint to the customer and seek clarifications.

Educate the customer and have them participate in daily standup meetings.

Schedule weekly meetings and product reviews with the customer to clarify requirements

A project manager has received an updated earned value analysis report. The following are the key findings from the report:*Budget at completion = US$1 million*Earned value = US$0,7 million*Actual cost = US$0,75 million*Cost performance index = 0,933Based on this information, what should the project manager conclude about project performance?

The project will be difficult to complete as planned

The project will be completed exactly as planned

The project will be easier to complete than planned

The project will be difficult to complete as planned

The project will not be completed as planned

A project manager has been appointed to a multimillion-dollar project. The project is considered to be high risk since no similar projects have been undertaken before and there is no historical data. Some external stakeholders are reluctant to provide support.What approach should the project manager take?

Establish dialogue with stakeholders on the project constraints, assumptions, and critical inputs

Examine the plans, processes, policies, and knowledge that are specific to the organization undertaking the project

Establish dialogue with stakeholders on the project constraints, assumptions, and critical inputs

Convince senior management to close the project since the project lacks sponsorship and is considered to be high risk

Host a project team meeting, then update the risk register and the project management plan

A project manager is assigned to a project in a company that is transitioning to agile. Not all stakeholders believe in the project, and some stakeholders would like the entire project defined and planned out early in the project. However, the project sponsor needs a quick win to ensure the continuation of the project.What approach should the project manager use?

An agile approach as this would provide working functionality earlier

A predictive approach as this would please the senior stakeholders

A hybrid project as this will mitigate stakeholders' concerns

A predictive approach as this will show benefits for all stakeholders

A team is currently working on a mobile app solution. During sprint execution, one of the developers requires clarification about the acceptance criteria for a particular task.What should the project manager do to obtain the information required by the developer?

Work with the product owner to clarify the requirement

Request direction from the project sponsor

Write an email to the client requesting clarification

Seek support from the development manager

Work with the product owner to clarify the requirement

A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines.What should the project manager do to enhance project team effectiveness?

Identify the root cause of communication issues

Implement team colocation to improve communication

Identify the root cause of communication issues

Initiate daily communication of project progress

Schedule a communications control board meeting

A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project and they do not agree with the penalty.What should the project manager have done to avoid this situation?

Ensured the team charter was developed by the team members

Ensured the team members are fully supportive of all decisions

Distributed the project charter to all team members

Used a charismatic leadership style

A project manager has two projects that are being executed at the same time. The duration of the critical project must be reduced, but the project manager does not have enough resources to achieve this goal. In addition, the schedule does not have activities that can be overlapped.What should the project manager do?

Analyze both projects to determine the most effective use of common resources

Use resource optimization to justify requesting more resources for the critical project

Provide schedule optimization training to the project teams to improve their skills

Apply fast-tracking techniques to compress the schedule of the critical project

A project manager for a maintenance project has a contract that is renewed annually. The project started 6 years ago. After contract renewal this year the auditors reported that this version of the contract violates a new law that was passed last year.What has happened in this situation?

The legal department has not disseminated the law correctly to all staff

The contract has not been appropriately reviewed by the project team

The stakeholder engagement plan has not been correctly implemented

The legal department has not disseminated the law correctly to all staff

The project manager does not have enough knowledge on this legal matter

A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization's senior management and external stakeholders.What should the project manager do?

Review the adequacy of the project's governance and ensure that an appropriate structure is in place

Review the stakeholder register and ensure that communications are being followed in line with the communications management plan.

Isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more quickly

Review the remaining scope and rebaseline the project's schedule to take into account delays in decision making

Review the adequacy of the project's governance and ensure that an appropriate structure is in place

A team member shares with their functional manager some negative details about the performance of another team member that was discussed during the retrospective. The project manager finds out about this discussion.What two actions should the project manager take? (Choose two.)

Meet with the entire team to review the ground rules about safe environments

Contact the team member to explain what information can be shared outside the team

Contact the team member's functional manager and invite them to the next retrospective

Meet with the entire team to review the ground rules about safe environments

Meet with the product owner to talk about the situation

Contact the team member to explain what information can be shared outside the team

Meet with the sponsor to review the situation

A project just kicked off and management's expectation is to ensure that the deliverable of the first iteration helps the marketing team present the product prototype to potential customers.What should the project manager do?

Identify the minimum functionality required for the product

Increase the details of the work breakdown structure (WBS) to minimize errors and delays

Split the backlog into phases to ensure that the key features are delivered first

Ask the sponsor to prioritize some functionalities of the product

Identify the minimum functionality required for the product

A project manager is in rapid development mode on a joint application development module. The company wants delivery to occur in two weeks. The module needs to be integrated with other modules on a similar timeline, but release management has a three-week backlog.What should the project manager do?

Speak to the stakeholders to resolve the bottleneck and see how the entire process can be streamlined

Push the team to deliver more so that the modules are developed and rolled out according to management's request

Speak to the stakeholders to resolve the bottleneck and see how the entire process can be streamlined

Have the team work toward the tighter deadline so that integration will be easier

Speak to the team and slow the current pace to ensure the team is in alignment with the release date

An organization is introducing agile to its projects. During an informal discussion the project manager learned that team members who are currently working on different teams are discussing how they would like to be together on the same team.What should the project manager do?

The project manager should indicate that the team members have already been assigned to a team through workforce optimization

The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs

The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team

The project manager should allow the resources to periodically choose on which team they would like to work

The project manager should indicate that the team members have already been assigned to a team through workforce optimization

During a retrospective meeting a project manager hears that stakeholders have been constantly complaining at iteration demos about product features not being delivered as requested.What advice should the project manager give to the Product owner to ensure that product features are always delivered as requested?

Validate acceptance criteria with stakeholders prior to backlog refinement

Include stakeholders during daily standup meetings to monitor progress

Validate acceptance criteria with stakeholders prior to backlog refinement

Avoid including stakeholders in iteration reviews

Create a requirements traceability matrix and distribute it accordingly

A project for a new product launch is in a very initial stage and the requirements are evolving.Due to stiff competition in the market, the customer would like to launch the product keeping the scope flexible. The project team intends to start the work based on the forecast of a similar project delivered last year.Which project approach suits the scenario?

Execute it as a predictive project

Execute it using the same approach as the reference project

Execute it as a project with stage gates

A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals.What two options will help the team initially address this obstacle? (Choose two.)

Escalate the issue to the project sponsor

The project manager of an agile project has been asked to reduce the budget by 30%. Since this is a small project team, the budget is primarily allocated to resources.What strategy should the project manager use in order to keep delivering value in a restricted environment?

Prioritize the product backlog looking for high business value and low effort, and adjust the project budget and staffing to account for those items

Reduce the project staff and adjust the scope and timelines accordingly in support of the budget reduction

Balance the project team in order to accommodate the budget challenges, and provide training to mitigate the risk of low performance

Prioritize the product backlog looking for high business value and low effort, and adjust the project budget and staffing to account for those items

Restrict the project scope only to basic critical features and run the project with the current staffing level until all of the budget is consumed

During the implementation phase of a project, a new regulation affects the project, and a critical status meeting discussing the scope changes is required. The project manager discovers that a key stakeholder cannot attend the scheduled meeting.What should the project manager do?

Meet with the stakeholder prior to the meeting to obtain their opinion

Call for a change control board (CCB) meeting, and inform the stakeholder about the outcome

Update the communications management plan and implement the change

Meet with the project sponsor to discuss how to address the situation

Meet with the stakeholder prior to the meeting to obtain their opinion

A new project has been kicked off following a planning session. The project is under direct oversight of an executive in the organization. After a review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project status.What should the project manager do?

Update the communications management plan to include informal requests

Update the stakeholder engagement assessment matrix

Update the communications management plan to include informal requests

Ask the team member to develop a dashboard to fulfill the request

Tell the team member to route the request through the project manager

A project manager is managing a project which has a very complex and long execution period.Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework. The business wants to keep track of the value delivered by this framework application but there is no defined set of measurable items for the framework.What should the project manager do first?

Work with the stakeholders to determine which measurable benefits can be tracked and assign an accountable person to monitor and report them

Create a report based on the work breakdown structure (WBS) and update it on a regular basis.

Use the same benefits tracking process from the last predictive project and add this to the monthly status report

Research which templates of reports were used the most for this framework and incorporate them into the project

Early in the execution phase, a project manager discovers that recent changes in enterprise environmental factors (EEFs) will severely reduce the implementation cost and shorten the project schedule.How should the project manager address this situation?

Follow the project escalation policy and communications management plan

Meet with the project team to decide how the remaining budget will be spent

Keep the extra budget as management reserve until project closeout

Give the team extra time to finish tasks within the original timeline

Follow the project escalation policy and communications management plan

A group has been working together for one month. During daily meetings a team member continues to express issues in completing their tasks.What should the project manager do?

Have a confidential discussion with the team member to identify the root cause

Wait for the team to identify and solve the problem independently

Move the team member to another task that is more skill appropriate

Have a confidential discussion with the team member to identify the root cause

Start a discussion with all team members to help resolve the issues

A team has different ideas on how to address a feature of a product under construction and; although the sprint began two days ago, they have still not reached a consensus.What should the project manager do?

Offer an opinion about the pros and cons of each idea and try to reach a consensus in a facilitated meeting

Ask the product owner, who is the key stakeholder, to choose among the different ideas

Propose ideas to the group, ask everyone to vote, and then choose the most popular idea

Schedule a session to give everyone the chance to express their opinions about each idea, then vote and decide

Offer an opinion about the pros and cons of each idea and try to reach a consensus in a facilitated meeting

A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project.What should the project manager do to assist the new team member?

Review the resource management plan and provide mentoring to the new team member if necessary

Advise the new team member to enroll in project management training

Instruct the new team member to review the responsible, accountable consult, and inform (RACI) matrix before asking for help

Advise the new team member to review the project charter and stakeholder engagement plan

Review the resource management plan and provide mentoring to the new team member if necessary

Which three of the following scenarios are impediments to which a scrum master should pay attention? (Choose three.)

A technology that blocks agile capabilities

A lack of team empowerment and an inability to self-organize

A review of the backlog at daily standup meetings

A team member talking about a user story that is not on the Scrum board

A team member talking about a user story that is on the Scrum board

A technology that blocks agile capabilities

A lack of team empowerment and an inability to self-organize

A review of the backlog at daily standup meetings

A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs.What should the project manager do?

Create prototypes with the development team to confirm requirements

Set up a meeting with key stakeholders to clarify requirements

Escalate to the project steering committee and request additional time

Travel to the development team's office to push the schedule

Create prototypes with the development team to confirm requirements

A team has been working on a project for several months, but the completion date is unclear because the scope is changing frequently as new knowledge is gained. Some deliverables have already been completed, but when new stakeholders join the team, they complain that project outcomes are not meeting business goals.How can the project manager prevent this situation from happening in the future?

Create a prioritized backlog and define iteration review sessions with stakeholders

Create a detailed work breakdown structure (WBS) and milestone schedule approved by all stakeholders

Schedule a daily meeting to review team performance and impediments

Schedule a kick-off meeting for every project phase to share the project management plan with all stakeholders

A company recently used desktop research for a feasibility study, which showed that the project is behind schedule. The project team also has concerns about the impact of scope changes on the project schedule.What should the project manager do to keep the project on schedule while still meeting project objectives?

Collaborate with the change control board (CCB) to review the scope and submit any change requests

Submit a change request to the CCB and update the schedule

Update the scope and add more resources to the project

Update the scope and move on to the next project milestone

A project manager has been using predictive methodology for more than 10 years and is switching to an agile project. The team members have not previously worked together. After two sprints of work, the team has not achieved any outcome and there is a lot of pressure to get work done.What kind of leadership style should the project manager use at this stage?

A leadership style that coaches people who want help and fosters greater team collaboration

A directive style that makes decisions for the group to reach early outcomes

A leadership style that coaches people who want help and fosters greater team collaboration

A passive leadership style that allows the team to self-organize until the norming stage is reached

A democratic style that uses techniques where majority opinion prevails

A project manager has been assigned to lead a project to deploy a new system. The stakeholders disagree on the project objectives and approach.What should the project manager do?

Breakdown the situation to identify the root causes for the disagreement and then work with each stakeholder and participating entity on their exact roles and responsibilities

Create a roles and responsibilities matrix based on the project charter and ask the sponsor to share it with all stakeholders to provide credible authority

Conduct scoping workshops with the project team to create a work breakdown structure (WBS), assign tasks to various entities, share this with all stakeholders, and ask the team to complete their tasks as scheduled

Conduct a general meeting with all stakeholders and review and address a list of activities for each of them

Breakdown the situation to identify the root causes for the disagreement and then work with each stakeholder and participating entity on their exact roles and responsibilities

The project manager started a new project and must ensure that the team members and stakeholders are adequately trained. After an interview with the team, the project manager discovers that all resources have experience in different agile methodologies.What should the project manager do?

Ensure the team has a common understanding of agile

Make sure the project team is aware of all agile techniques

Skip the training because the team already understands agile

Ensure the team has a common understanding of agile

Teach one agile methodology fully and completely

A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan.The project manager starts to present the budget but the CEO suddenly asks to end the meeting.What should the project manager have done to avoid this situation?

Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting

Reviewed the communications management plan before inviting an external client representative to the meeting

Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting

Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register

Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting

A project manager is assigned to a new project to deliver a product at the end of the year. The project manager was informed by the vendor that a core component could not be shipped on time, which will impact the schedule.What should project manager to do next to minimize the impact on the project?

Review and update the issue log and determine if any alternative components can be offered

Schedule a meeting with all stakeholders to extend the project deadline

Replace the vendor with a new vendor who can offer the component on time

Add an item to the next status review to make stakeholders aware of the vendor issue

Review and update the issue log and determine if any alternative components can be offered

In a hybrid project, the customer decided on a major change for the project design. This change was approved and the impact on schedule and budget is known.The software team leader, who is supposed to develop the software, refuses to commit to delivery dates claiming that they work using an agile approach and cannot commit to a final delivery date. The hardware team depends on this software to develop their part of the product.What should the project manager do?

Add this risk to the risk register and monitor it according to the risk management plan

Escalate this to higher management and ask for help to resolve the issue

Impose the delivery dates on the software team leader and notify the functional manager about the situation

Ask the software team leader to use a predictive approach and commit to a delivery date

A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria.What should the project manager do?

Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.

Persuade this stakeholder using emotional intelligence skills to obtain acceptance.

Obtain final acceptance from another stakeholder who is also familiar with the project.

Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.

Create a project acceptance waiver noting the stakeholder's concerns so they can be addressed later.

PMI PMP Practice Test 12 - Free Online Exam Questions 441-480

A verbal announcement is made that the new team member joining the Scrum team has limited mobility. The scrum master is aware that some team members are unsure how the dynamics of the team will change.

What should the scrum master do?

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PMI PMP Practice Test 12

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