Having managed a similar project while working with previous stakeholders, a project team decided to use the same report format they used in the earlier project. However, stakeholders new to the project are not fully comprehending the status of the project based on the reports that are being circulated.How should the project manager address this concern moving forward?

Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.

Add the issue to the issue log and determine the corrective action.

Create a fishbone diagram to determine the root cause for the misunderstanding.

Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.

Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.

A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project.What should the project manager do to alleviate the stakeholders' concerns?

Demonstrate the performance indexes and recommend corrective actions to the stakeholders.

Schedule a kick-off session to explain the problems of the project and gain approval and support.

Demonstrate the performance indexes and recommend corrective actions to the stakeholders.

Send communications for clarification so there is a full understanding about the situation.

Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders.

A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective?

Promote an environment where everybody knows what their contribution means to the project as a whole.2

Encourage continuous rotation of roles among team members to keep people motivated throughout project delivery.

Be clear with directions and assignments so people stay focused and engaged with their work.

Design a reward system to get people motivated by recognizing significant individual contributions from the last sprint.

Promote an environment where everybody knows what their contribution means to the project as a whole.2

A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time.What should the project manager do next?

Meet with the team member and work on a development plan for them to avoid missed deliverables in the future.

Hold a team meeting to discuss team member commitments and communications.

Record the issue, then refocus the team's efforts on delivering the next set of deliverables.

Give the team member a formal warning for the negative impact due to failure to deliver and not meet deadlines.

In an ongoing project, the customer, who has been the main contact for the project, informs the project manager that they will be introducing a new contact person due to their busy schedule.Moving forward, the new contact will also be making key decisions.What should the project manager do next?

Request a meeting with the customer and the new contact.

Update the stakeholder register with the new contact's details.

Inform the project team of the new point of contact.

Update the communications management plan.

Request a meeting with the customer and the new contact.

Most of the work packages for a project are subcontracted. In the middle of execution, the project manager is informed that a new contract manager will take the position in one-week.What should the project manager do next?

Analyze and document the interests of the new contract manager and select a strategy to manage the relationship.

Update the communications management plan with the new contract manager's information.

Reschedule the next progress meeting to introduce the new contract manager to the project team.

Consult the project management plan and prepare a full set of documents for the new contract manager.

During the early phases of a project, mitigation actions were not executed in a timely manner; therefore, the project schedule was impacted. Several project stakeholders are now frustrated with the delays.What should the project manager have done to manage the issue?

Identified the appropriate response and had it implemented

Identified and reported the issue

Monitored and controlled the issue

Identified the appropriate response and had it implemented

Communicated any identified action to impacted stakeholders

A member of the board of directors has asked the project manager for the estimated cost of the minimum viable product (MVP). The estimated cost is needed in order to get formal approval for this project.How should the project manager report this cost?

Estimate user story points and forecast a budget for that deliverable.

Calculate the budget at completion (BAC) based on the completed and planned features.

Determine the control accounts and use a top-bottom estimate.

Estimate user story points and forecast a budget for that deliverable.

Consider the cost performance index (CPI) based on earned value (EV) divided by costs.

Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration. The product owner seems much more interested in the cost rather than the product itself.What should the project manager have done earlier to change the product owner's behavior?

Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies

Worked on different approaches of estimating to give confidence of the cost spent in each product increment

Worked on a fixed-price contract to switch the product owner's attention to value instead of money

Worked on a communications management plan with reports of budget spent in each iteration versus planned to avoid these discussions during ceremonies

Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies

A project manager is working with an agile team to enhance a product. Due to a tight deadline, the team is trying to crash the schedule by engaging multiple resources to work on the project simultaneously. However, the technical environment is configured to allow only one resource to work on a feature at a time.The team plans to upgrade the technical environment but is unable to agree on a way forward.What should the project manager do first?

Conduct a consensus-building session to decide how to approach the next set of work.

Add this conflict to the agenda for discussion at the next daily standup meeting.

Conduct a consensus-building session to decide how to approach the next set of work.

Conduct a planning session to decide how to approach the next set of work.

Escalate the issue to the product owner for resolution.

One of the modules delivered by the project failed during user acceptance testing (UAT). The project manager realizes that the component that failed the functional tests was created by another team and a different functionality was approved by the business manager.What should the project manager do?

Review the integrated change control process with all the stakeholders.

Escalate the misalignment to the project management office (PMO) and the functional manager's director.

Ask the project management office (PMO) to recover the cost of fixing it from the other team's budget.

Request dedicated business resources to support functional testing.

A project manager must manage a virtual application control software team that is culturally and geographically diverse. The project manager wants to promote open collaboration in a real-time manner.What should the project manager do?

Provide a software for instant messaging.

Promote the use of remote site syndication.

Facilitate regular conference calls.

Document all information on the team wiki.

A new project team has formed, and the project manager notices that some of the team members do not feel comfortable being part of the project team. As a result, members of the team are working individually and not as a team.What should the project manager do to resolve this?

Facilitate a team building meeting to help this issue.

Allow the team members to remain in their former individual roles.

Directly guide the team members on how to perform their tasks.

Wait until some iterations are completed to intervene.

A senior management team member contacts an agile project lead and mentions that certain features the senior manager thought would be in the current release were not included. What should the agile project lead do?

Meet with the team to understand why the senior manager's features were not included.

Send the product roadmap to the senior manager.

Assure the senior manager that these features will be queued up in the next sprint.

Invite the senior manager to the next planning meeting.

Meet with the team to understand why the senior manager's features were not included.

An agile team is working on a two-week sprint to deliver business value. About one week after the sprint starts, the product owner realizes that a regulatory compliance requirement was missed.The product owner reminds the team that this requirement must be completed in the current sprint or the organization will face a penalty.What should the project manager do to mitigate this risk?

Request the team to add the user story to the current sprint and let them work on it.

Review the issue with the project sponsor and ask for more time to complete this requirement.

Complete an impact analysis as the scope of the sprint backlog cannot be changed after the sprint has started.

Include the compliance user story in the next sprint as the team is fully occupied with the current sprint.

Request the team to add the user story to the current sprint and let them work on it.

A project manager is in a team meeting and the project team requires a decision to be made about a new suggested timeline due to an impact from a potential scope change. What should the project manager do?

Follow the stakeholder engagement plan.

Review the stakeholder map along with the organizational chart and delegate the most senior person to make the decision.

Schedule a project decision meeting with all stakeholders to discuss the decision.

Make the decision on behalf of the organization.

A pharmacy needs to launch a medication delivery service. An interdisciplinary team was created in order to have the service ready in one-month when it usually takes five months to complete.What should the project manager do?

Assist the team in proposing a minimum viable product (MVP).

Register a risk and define a contingency plan.

Review and reduce the project backlog.

Assist the team in proposing a minimum viable product (MVP).

Ask to increase the capacity of the team.

A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses. The country's economy is struggling, and some stakeholders cannot agree on this transformation need.What should the project manager do?

Escalate the issue to the sponsor and ask for stakeholder engagement.

Review the project business case and update it periodically.

Implement a communications management plan.

Plan for strategic program management.

The project team is planning a schedule with limited information. The team is having issues identifying the detailed tasks and estimating task duration.Which three techniques should the project manager use? (Choose three.)

Rolling wave planning and an adaptive approach

Relative estimation to determine the task or deliverable sizes

Iterations and reviews to continuously keep adapting the plan

Gantt chart that includes milestones and deadlines

Rolling wave planning and an adaptive approach

Relative estimation to determine the task or deliverable sizes

Iterations and reviews to continuously keep adapting the plan

Bottom-up estimating based on a work breakdown structure (WBS)

During project execution, the project manager observes lower velocity and a high volume of tasks in the testing queue. The project is using a hybrid approach and there are only a few sprints remaining.What should the project manager do?

Work with the team to understand and solve the issues.

Provide testing training to all the project team members.

Add a new resource with testing skills to the team.

Work with the team to understand and solve the issues.

Increase the sprint duration so the testing can be completed.

While creating the work breakdown structure (WBS) with the team, the project manager highlights that the customer requested a proof of concept and will only continue the project based on the results of the proof of concept. A key team member insists that since this customer has a history of requesting proof of concepts and continuing with the projects, the team needs to plan for the whole project, not just the proof of concept.What should the project manager do?

Evaluate the scope of work as described in the project charter.

Instruct the team member to continue with the current work.

Evaluate the scope of work as described in the project charter.

Implement the 100% rule for creating the WBS.

Validate with the team member, and create a WBS for the entire project.

A project is nearing completion. The contingency time has been consumed. To ensure that the final deliverables are achieved on time and within budget, the project manager has asked the team to follow a rigorous process. This is causing some resistance among the team members.What should the project manager do to address the growing resistance?

Describe to the team members how specific tools and techniques can be used to finish on time.

Convince team members to use a specific methodology to complete the project on time.

Crash the project schedule and ask project team members to work overtime to meet the new timeline.

Motivate project team members by offering incentives to complete the project on time.

During project completion, a project manager receives a request from the customer for a reduced cost of goods. The customer's request will affect the sales department's budget and forecast.In order to reach a consensus and have a successful project completion, what should the project manager do first?

Analyze the bounds of the negotiation for agreement with both parties.

Initiate a change request to accommodate the revised cost of goods.

Identify and satisfy both parties' underlying wants.

Analyze the bounds of the negotiation for agreement with both parties.

Comply with the customer's request to achieve the project mandate.

A customer calls the project manager to express concern about a project team member who has been making changes within the live environment without approval. The team member mentioned that the customer called and asked them to make the changes.What should the project manager do next?

Reinforce the value of documenting and approving all change requests and ask the customer to issue these through the agreed channels.

Organize a meeting to mediate the relationship between the customer and the team member to ensure no feelings are hurt.

Explain to the customer that the team member was just trying to help and the changes can be reverted if necessary.

Ask the customer to email all requests directly to you and you will ensure they are actioned by the correct team member.

Reinforce the value of documenting and approving all change requests and ask the customer to issue these through the agreed channels.

A project manager is leading a project when a major crisis suddenly causes an economic downturn, which may threaten the project outcome. What should the project manager do?

Document the new risks in the project benefits management plan and risk management plan.

Update the project charter and benefits management plan with the current realities.

Create a proposal suggesting that the project sponsor terminate the project.

Reallocate some project resources to other assignments in the organization.

Document the new risks in the project benefits management plan and risk management plan.

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

Collect feedback from the team to discuss alternatives to enhance the communication.

Hold meetings in accordance with the team members' preferences and availability.

Collect feedback from the team to discuss alternatives to enhance the communication.

Conduct individual meetings to create a trusting environment with team members.

Establish periodic face-to-face meetings and address the communication topic.

A consultancy firm is finally selected and contracted for a project following an extensive and competitive procurement process. A few months into project execution, the client asks the project manager why the consultant is contracted for only 18 months instead of the full 32-month-long project. The project manager will need to carry out an unplanned second bidding process to ensure services are in place until the end of the project.What should the project manager have done to prevent this?

Developed a detailed, phased procurement management plan including all activities required and had the client approve it.

Included the client in all negotiation phases with the consultancy to obtain their advanced approval before signing the contract.

Agreed beforehand with the client on the frequency of reporting on the status of the procurement activities within the project.

Prepared and negotiated a second contract with the consultancy firm for the remaining 14 months after the first contract signature.

A project team is prioritizing the creation of project artifacts and enforcing it rigidly, while they face issues with delays in deliverables. How should the project manager respond?

Advise the team that solely focusing on artifacts will not produce successful project deliverables.

Implement stricter controls so that project artifact creation is given the utmost importance.

Recognize the team's efforts for documenting artifacts and motivate them with an incentive mechanism.

Facilitate the implementation of an automated tool for the team to manage project artifacts.

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.Which two actions should the project manager take? (Choose two)

Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.

Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.

Interview the most resistant team members to persuade them to try to accept an agile approach.

Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.

Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.

Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.

Meet with management to explain the team's resistance to the agile approach and request that they formally ask the team to implement agile.

An agile project has a broad set of product features intended for different user profiles and usages. It is difficult to define common acceptance criteria that can apply to all the features.How can the project manager ensure that the appropriate acceptance criteria are applied to the features?

Integrate the acceptance criteria review into the definition of ready (DoR) for each feature and associated tests into the feature's definition of done (DoD).

Define the acceptance criteria and specific functional test cases only after analyzing the user feedback from testing the early feature release.

Integrate the specific tests into the definition of ready (DoR) for each feature and the acceptance criteria into the feature's definition of done (DoD).

Use the broadest set of acceptance criteria to ensure that all features have a common quality baseline and associated functional test cases.

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.How should the project manager handle this situation?

Allow the project team to discuss the problem with this team member.

Speak to the team member regarding the need to improve performance.

Allow the project team to discuss the problem with this team member.

Discuss the issue with the team member's functional manager.

Inform the human resource (HR) department about the issue.

A company is set to execute a project across different localities and countries. Right before execution, a press release from one of the impacted communities expresses disapproval of the project.What should the project manager do first?

Engage all critical stakeholders and align project objectives with expectations from the community.

Include the community statement as a new risk in the project's risk register.

Approach the government to obtain their support and influence to engage the community.

Update the stakeholder communications plan to ensure that the community is always informed.

All activities for Project A are ahead of schedule, except for one activity that is on the critical path.The resource manager is requesting that the team members join Project B, which is an important project in the organization that is behind schedule.What should the project manager do?

Retain the team members on Project A and complete the planned activities as committed.

Ask the stakeholders to pause Project A because Project B is more important.

Release the team members from Project A who are not working on a critical path activity,

Agree to reassign all team members to Project B due to its importance.

Retain the team members on Project A and complete the planned activities as committed.

A project manager is assigned to a strategic communication project that involves subject matter experts (SMEs), interns, and new recruits. The project manager discovers that the project is not gaining much traction due to knowledge gaps from the interns. The budget for training is exhausted and the project needs to be delivered without delay.Which two actions should the project manager take? (Choose two.)

Identify the sources and specifics of the knowledge gap from the interns and new recruits.

Put the interns and new recruits into groups and assign a SME as a mentor.

Identify the sources and specifics of the knowledge gap from the interns and new recruits.

Initiate a project change request for additional budget to train the interns and new recruits.

Ignore the issues with the project and try to deliver the project successfully without asking for training funds.

Put the interns and new recruits into groups and assign a SME as a mentor.

Hire more SMEs and inform the human resources manager to lay off the nonperforming interns and new recruits.

A project manager has been newly assigned to an existing project. The project manager noted that the input from a business unit, which is critical to the success of the project, was not included in any project assets. Instead, there were many complaints about the project's operational results and the alignment with solutions affected by the business unit's operations.What action should the project manager take?

Optimize alignment among needs, expectations, and project objectives.

Validate that the project requirements information is up-to-date.

Determine the degree to which the project is in compliance.

Optimize alignment among needs, expectations, and project objectives.

Determine a strategy for change responses to new objective requests.

During the fourth sprint, a project manager noticed that none of the customer representatives have participated in any of the sprints. The team told the project manager that they had a prototype ready.What should the project manager do next?

Invite the customer representatives to the review meeting to review the prototype with the team.

Contact the customer to confirm that they received updates of the work in progress (WIP).

Tell the team to create a prototype manual to provide guidance for the end user.

Deliver a presentation about the capabilities to the quality assurance (QA) team.

Invite the customer representatives to the review meeting to review the prototype with the team.

A project is late due to a large number of scope changes. This was raised as a risk in the risk register during the initiation phase. The team is afraid that they will be blamed in case of failure and recommends that the project manager ask for an extension.What should the project manager do first?

Refer to the risk register and follow the mitigation plan.

Ask the team to document the impact of the risk in detail.

Refer to the change log and ensure that changes are documented.

Refer to the risk register and follow the mitigation plan.

Ask the sponsor for their advice on the way forward.

A project is on its second iteration out of eight. After some daily meetings, the project manager notices that one team member is always directing the meeting. The team is not comfortable with the situation and, as a result, the activities are blocked.What should the project manager do?

Moderate the daily meetings to help the team to feel more comfortable.

Conduct a session to help the team improve their interactions.

Update the risk register and define a contingency plan.

Moderate the daily meetings to help the team to feel more comfortable.

Meet with the team member to show the impact of their behavior.

PMI PMP Practice Test 24 - Free Online Exam Prep & Questions

A project manager is assigned to lead an enterprise transformation to address change and value delivery at the organizational level. The project manager is working with the team to deliver incremental changes.

What should the project manager do to ensure the success of this endeavor at both the team and organizational levels?

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PMI PMP Practice Test 24

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