A customer asks the project manager about opportunities to create business value. What should the project manager do first in order to provide the customer with an appropriate response?

Meet with the product owner to review the backlog.

Meet with the sponsor to review the business case.

Examine the business value throughout the project.

Meet with the product owner to review the backlog.

Ask the team to organize a spike to identify more value.

An agile project team is creating an enterprise workflow system for a company. One of the project team members, who is the system design architect, keeps receiving telephone calls from the users who are asking questions about the system. The calls are impacting the architect's daily work schedule.What should the project manager do?

Revise the backlog and assign stories to another team member to reduce the architect's workload.

Ask the users to send emails instead of calling so that the system architect can reply when they are available.

Ask the system architect to write up a self-help manual so that the users can resolve the questions by themselves.

Revise the backlog and assign stories to another team member to reduce the architect's workload.

Include user training materials as part of the project deliverables so that users can receive selfhelp.

A project manager has recently taken over a project and notices that a client team member often halts progress due to a lack of understanding of some project elements. The former project manager gave the new project manager a complete list of people to communicate with, and this client team member is not on it.What should the project manager do?

Update the communications matrix to ensure that client team member is included

Submit a change request to cover extra hours associated with project meetings

Update the communications matrix to ensure that client team member is included

Speak with the client team member about the continuous delays during project meetings.

Increase the project meeting frequency and duration to allow for the extra work required

A new project manager is assigned to an ongoing agile innovation project that started 2 weeks ago. After reviewing the project, the new project manager discovered that the previous project manager was planning to use a predictive approach. The previous project manager planned to present the first major deliverable to the client when the project was completely finished in 8 months.What should the new project manager do?

Meet with the team to review the backlog and create small iterations that can deliver incremental value to the client.

Use a hybrid approach in which agile practices are used but the value is provided to the client at the end of the project.

Continue working with the predictive approach to deliver the value at the end of the project.

Submit a change request to the project board to adjust the delivery date to 2 months earlier than planned.

Meet with the team to review the backlog and create small iterations that can deliver incremental value to the client.

An organization is using a hybrid delivery approach for a complex project. In the iteration review, a senior manager is asking for a complete redesign of the functionality presented. This may require a significant change in the technical architecture and an additional release.What should the project lead do first?

Discuss with the solution architect

Discuss with the technical lead

Discuss with the development team

An agile project is approaching its first release date, and the product will be supported by the operations team. To ensure proper support for the product, what should the project manager do?

Ensure the operations team has representation in the planning and review meetings and that there are support requirements in the backlog.

Engage an external consultancy to assemble supporting documents and coordinate the knowledge transfer.

Propose a workshop with the operations team to outline all requirements of the new software and how to properly support it.

Ensure the operations team has representation in the planning and review meetings and that there are support requirements in the backlog.

Create and prioritize a support manual on the product backlog to ensure adequate knowledge transfer.

An experienced project manager is working on a complex hybrid project that has several dependencies with other projects. How should the project manager reduce the risk related to those external dependencies?

Assess consolidated project plans for dependencies, gaps, and continued business value

Delegate the review of dependencies to the project sponsor and resource manager

Schedule a daily interproject review to track the progress of each project plan and their dependencies

Ask the project management office (PMO) to review the project plan dependencies

In a complex project with several subcontractors, one subcontractor reports a likely delay in the schedule. This could affect the other subcontractors and impact their ability to deliver on time.What should the project manager do first?

Assess the schedule and update the risk register.

Report the delay to all other subcontractors.

Change the milestones and sequence of work.

Escalate to senior management and the stakeholders.

A software company office will be shut down for repairs, and a project team will be required to work remotely. A few team members have never worked this way and are apprehensive of how they will be able to consistently deliver their work products.What should the project manager do to ensure that the team continues to perform while working remotely?

Identify areas of training for the team to be able to use remote tools for team collaboration.

Request funding from management to enable all team members to work from an alternative workspace.

Reach out to the resource managers for alternative team members who have experience working remotely.

Identify areas of training for the team to be able to use remote tools for team collaboration.

Reduce the scope of the project to compensate for productivity during remote working conditions.

A project team has been formed, and the tasks have been assigned to each team member. All team members have agreed to follow a hybrid project approach.What should the project manager do to ensure the team performs as an organized unit?

Establish rules and regulations for team members with consequences if the goals are not reached.

Call a team meeting to discuss team members' strengths and weaknesses.

Advise the team to adjust their work habits and behaviors to allow for better conflict resolution.

Establish rules and regulations for team members with consequences if the goals are not reached.

Establish team behavior and develop an understanding of how to work together.

A project manager is launching an agile project with team members located in multiple countries.In order to connect the team and improve the overall productivity, what should the project manager do?

Schedule weekly meetings with a key contact for each region who will be responsible for disseminating information back to the team.

Consider bringing the team members together periodically to work on critical tasks and bond together.

Schedule a different meeting with each of the regions, being the primary point of contact for all team members worldwide.

Schedule weekly meetings with a key contact for each region who will be responsible for disseminating information back to the team.

Keep all meetings at the same time, using the time zone for the company's headquarters as a reference.

A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach. Recently, the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large, complex project with the same group of stakeholders.What should the project manager do?

Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach.

Continue to use the predictive approach in the new project since it is the approach the stakeholders are familiar with using.

Share the pros and cons of adopting an agile approach for the new project only with the team and ask them to decide which approach to use.

Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach.

Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project.

A project manager is managing a hybrid project. A stakeholder has directly contacted a team member and has requested a change. Due to the request, the team member was distracted from their work, which caused a loss in productivity What should the team member do?

Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager.

Inform the scrum master so that the change can be discussed directly with the stakeholder.

Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on productivity

Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager.

Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the change control board (CCB).

A company has always acquired very specialized services from local companies for its projects. During the planning stage for a regulatory project, the project manager is informed that local vendors would not be able to operate due to an unexpected major event. There is an option to hire the same services from companies in other countries.What should the project manager do in this situation?

Plan to execute the procurement tasks in a virtual environment.

Review organizational process assets (OPAs) for similar projects.

Create a change request to extend the duration of the project.

Plan to execute the procurement tasks in a virtual environment.

Ask the project sponsor to put the project on hold.

A project scope was developed with numerous assumptions. During the execution phase, the assumptions changed, which has jeopardized the planned business value of the project.What should the project manager do next?

Update the assumptions log and change log, and implement the change control process

Deliver what was planned in the project management document according to the specifications

Update the assumptions log and change log, and implement the change control process

Inform the client that the project cannot meet the project timeline and additional costs will be incurred

Report on the changed assumptions to the project sponsor and seek support to prioritize the change requests

A project is scheduled to end in 2 weeks. The team is expected to continue working long hours and is showing signs of weariness and fatigue.What should the project manager do lo encourage the team?

Initiate rewards and incentives according to assessment results.

Schedule training courses to enhance team performance.

Schedule working lunch meetings until the project is complete.

Add new team members to help the project finalization.

Initiate rewards and incentives according to assessment results.

A project team member complained to the project manager that they are not sure if they are working on the latest requirements document because it was emailed to them about one week ago. They mentioned that, in the past, they worked on a document for more than 20 hours only to find out later that another learn member had already updated that same document but did not send them the latest revisions.What should the project manager do to avoid this situation in the future?

Implement a project management information system (PMIS).

Encourage better team communication by positioning team members closer together.

Implement a project management information system (PMIS).

Update the communications management plan to ensure correct delivery of the latest version.

Restrict team members from sending the requirements documents via email.

A company is transitioning from a predictive to an agile approach. During the last two sprint reviews, the product owner complained about the development team, indicating that the increments do not meet the acceptance criteria defined in the user stories. The development team complained about the product owner, who is defining sprint backlog items, because the backlog items cannot be delivered during the 2-week sprints agreed to at the beginning of the project.How should the project manager resolve this situation in their new role as servant leader?

Encourage the whole team to be empowered and accountable for the decisions made according to their roles.

Extend the sprints to 3 weeks to allow the work requested by the product owner to be completed.

Request that the team use the next sprint to complete all technical debt remaining from the previous sprints.

Review the organizational process assets (OPAs) to find similar situations and review the resolution actions taken.

During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days.What should the project manager do next?

Discuss the issue with the engineer and determine how to prevent another problem.

Assign another engineer to the task due to the urgency.

Discuss the issue with the engineer and determine how to prevent another problem.

Document the task on the kanban board and make it the highest priority.

Escalate the issue to the engineer's functional manager.

During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)

Update the relevant project documents with this obstacle.

Highlight the impacts of the changes during the next project meeting.

Schedule a meeting with the customer to align the approach.1

Update the relevant project documents with this obstacle.

Highlight the impacts of the changes during the next project meeting.

Adjust the project management plan to include the changes in scope.

Continue the execution as planned and defer the changes to a future phase.

Schedule a meeting with the customer to align the approach.1

A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, the project manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations.What should the project manager do to improve communication among the team?

Set up a team communications management plan for the company and team members to follow immediately

Arrange for some initial face-to-face team meetings for the project team to meet each other

Explain the benefits of common working hours to aid better communication among the project team

Set up a team communications management plan for the company and team members to follow immediately

Share a contact log document for all the team members to make communication easier

A project manager is assigned midway through a project. The team members are in different locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables.What should the project manager do first?

Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan

Schedule a meeting with the stakeholder, and include the stakeholder's needs in the project management plan

Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan

Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder

Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan

A client's company announces a reorganization, which includes changes in the senior management involved in the project. The new project sponsor is asking to put the project on hold until they review the scope.What should the project manager do next?

Discuss the requirements and update the project management plan with the new sponsor

Wait for a new project scope from the new project sponsor

Discuss the requirements and update the project management plan with the new sponsor

Discuss the issue with the project team and update the project management plan

Amend the risk register and provide suggested mitigation strategies

A few key team members recently left the project team. The remaining members took time to understand the details and found it difficult to make progress. As a result, the project schedule is seriously delayed.What should the project manager do?

Escalate to the project sponsor and seek alternatives to resolve the issue.

Request additional resources to be incorporated to the project team.

Observe the project team and give them time to catch up before escalating.

Escalate to the project sponsor and seek alternatives to resolve the issue.

Review the issues and adjust the project plan to give a realistic schedule.

A project is in the middle of the fifth iteration. Due to a sudden slump in the economy, the company recorded a drastic reduction in revenue. The strategic direction was to Implement costreduction measures immediately.What should the project manager do next?

Schedule a meeting with the product owner, discuss priorities and decide if anything from the backlog can be eliminated, based on current constraints.

Continue the current sprint without interruption and address priorities in the upcoming product backlog grooming sessions.

Meet with the sponsor for guidance on the best path forward before executing sprints.

Allow the project team to decide on the best path forward for the current sprint.

Schedule a meeting with the product owner, discuss priorities and decide if anything from the backlog can be eliminated, based on current constraints.

A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.What should the project manager do next?

Foster knowledge sharing and coaching among team members

Add new members for the underperforming team

Seek an external expert to review the framework

Arrange for external training amid the tight project schedules

Foster knowledge sharing and coaching among team members

A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team's manager is finding it difficult to manage the progress.Which approach should the project manager suggest using?

Rapid application development approach

The sponsor of a newly formed agile project is struggling to understand the scope and to determine when critical product features will be ready to use. What should the project manager do?

Establish the project vision, break down the mam features backlog, prioritize, and create an overall release plan.

Move the team's kanban board to a more visible place to improve the communication with key stakeholders.

Create a detailed project management plan with all planned releases and the tasks needed to deliver them.

Establish the project vision, break down the mam features backlog, prioritize, and create an overall release plan.

Invite the stakeholder to the project's daily meetings, providing better visibility on what the team is working on.

A risk was raised during the initiation of a project. The supplier discontinued software support for one of the project's required inputs. The project manager planned a reserve budget to allow the project to continue in the event of this occurrence.What should the project manager do?

Inform the sponsor that the risk has been realized and that a decision has to be made for the project to continue.

Tell the project team to stop work, as software support will be canceled and the project cannot continue.

Advise the supplier that the sponsor will pay for software support as previously planned.

Ask the supplier to continue providing software support until the end of the project.

Inform the sponsor that the risk has been realized and that a decision has to be made for the project to continue.

A project manager is leading a global team that they have worked with in the past and has a high level of trust with them. The team is located in different countries and time zones and will need decisions in a timely manner.In order to ensure that the project runs smoothly across the team, how should the project manager approach delegation?

Delegate certain authorities and share information to allow fair decision-making.

Delegate most authorities and share information to allow fair decision-making.

Delegate most authorities and control the authority by withholding important information.

Delegate certain authorities and control the authority by withholding important information.

For some time now, doubts have been raised about who is responsible for delivering a key benefit of a project. What should the project manager do next?

Meet with the stakeholders involved to clearly define their roles and responsibilities with regard to the benefit.

Understand the context of the situation and escalate the problem to the steering committee.

Document the risk in the risk register and generate the risk responses and their respective associated plans.

Meet with the customer to obtain consensus with the recipient of the benefit and determine a means to deliver the benefit.

A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the night opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision.What should the project manager do in this situation?

Define the ground rules, responsibilities, and conflict management strategies

Update the project schedule to consider a daily standup as part of the project design phase

Engage an external vendor to perform the design phase under an iterative approach

Request that new team members familiar with iterative approaches be assigned to this project

Define the ground rules, responsibilities, and conflict management strategies

A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.How should the project manager proceed?

Calculate the costs for each option in each location and compare the net present value (NPV) for each.

Perform a gap analysis on renting in each of the locations.

Calculate the costs for each option in each location and compare the net present value (NPV) for each.

Perform a Kano analysis on building a new branch versus renting in each of the locations.

Calculate the payback period (PBP) for building a new branch in each location versus renting an existing building.

A project manager receives information in preparation for reporting the project's monthly performance to the project steering committee:Actual progress = 2 unitsPlanned progress = 3 unitsActual cost (AC) = 2 unitsBudgeted cost = 3 unitsWhat statement should the project manager make to the project steering committee?

The project is currently behind schedule with a corresponding lower cost, and every effort is being made to expedite the delayed activities

The project is currently behind schedule but at a lower cost, and an application for a time and budget extension will be submitted

The project is currently behind schedule with a corresponding cost savings, and no further actions should be taken

The project is currently behind schedule with a corresponding lower cost, and every effort is being made to expedite the delayed activities

The project is currently behind schedule but is under the planned expenditure, and the project manager is pleased to declare a project cost savings

A project manager who takes over halfway through a project determines that the cost performance index (CPI) is 0.65. A detailed audit identifies that the project cost was analogously estimated, and the audit team thinks that something was missing in the way the estimates were done.What should have been done to avoid this problem?

Validated the schedule performance index (SPI) to evaluate deviation

Included lessons learned from past projects

A project manager manages multiple information technology (IT) projects in a matrix organization.The project manager schedules a meeting with one of the functional managers to coordinate testing support for two software development projects. Unfortunately, the functional manager is not able to attend the meeting and informs the project manager that there may not be any resources available to test the software.What should the project manager do?

Meet with the project team to collaboratively determine how the project manager can ensure the needed testing assistance is obtained

Discuss the testing requirements with a test engineer and negotiate the best approach to test the newly developed software

Meet with a procurement specialist to negotiate with a company that specializes in software testing to test the software

Meet with the project team to collaboratively determine how the project manager can ensure the needed testing assistance is obtained

Request a meeting with the sponsor to change the scope to allow the development team to conduct testing

A product owner is invited to a sprint review meeting. At the end of the review, the product owner says that the increment is ready to be delivered to the customer.What conclusion should the project manager come to with regard to the product owner's statement?

The product owner has evaluated the product against the definition of done (DoD).

The product owner trusts the team and is marking the product as complete.

The product owner does not have visibility into what the team has done in the product increment.

The product owner will release the product to customers without showing them a demo.

The product owner has evaluated the product against the definition of done (DoD).

PMI PMP Practice Test 30 - Free Online Exam Questions 1161-1200

Some project teams are voicing frustration because of conflicting priorities between agile and predictive work in a complex project. Which leadership style would effectively promote collaboration across the project teams?

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PMI PMP Practice Test 30

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