A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.What should the project manager do next?

Immediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy

Add the missing budget items to the risk log and present them in the next project steering committee

Start the project and deal with these budget issues as they arise throughout the project life cycle

Reduce the quality and cost of other deliverables to allow additional budget for the items that were missed

A project schedule risk has turned into an issue. The project manager foresees delays in project execution.What should the project manager do to resolve the issue?

Work with relevant stakeholders to determine possible solutions

Escalate the issue to senior leadership for resolution

Work with relevant stakeholders to determine possible solutions

Update the schedule baseline to the new project time line

Update the risk management plan and send it to the project team

A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled, the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.What should the project manager do next?

Communicate with the vendor and project team and explore possibilities for resolving the issue

Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract

Escalate to management and prepare for project closure by canceling the contract with this vendor

Adjust the project schedule to accommodate the current development progress of the vendor

In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict.How should the project manager resolve the problem?

Use a direct, collaborative approach with the technician and supervisor

Provide a just-in-time training to the technician to improve their skill set

Replace the technician with a high performing resource as time is critical

Talk to the supervisor to tone down their approach and attitude

A project is comprised of team members who are not engaged and committed to project success.What should the project manager do to address this situation?

Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution

Contact the project sponsor to request approval to release the current team and hire replacement personnel

Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution

Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude

Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary

A project manager has been assigned a project to build a new solar farm that will provide clean energy to a new housing complex. The government has decided to reduce the tax on renewable energy products starting 1 January. The supplier has reached out and stated that the order placed for solar panels to be delivered on 20 December might be delayed until early January. On the other hand, the project will face similar constraints due to the December holidays.What should the project manager do about this risk?

Update the risk register and take advantage of the opportunity

Review the supplier's contract to understand the terms of sale

Insist that the supplier deliver the goods on the agreed date

Update the risk register and take advantage of the opportunity

Accept the risk and update the risk register

A project manager is assigned to manage a project for a previous client of the company. The project manager was warned that this client will likely try to add extra scope to the project without considering the impact of change on time, cost, quality, and risks.Which action should the project manager take to help plan and manage the budget and resources?

Include a scope change process and review the project charter.

Refuse to allow the client to change the scope and examine the lessons learned register.

Decompose the deliverables into work packages and review the project charter.

Create tight scope statements and review the historical information.

Include a scope change process and review the project charter.

A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis.What should the project manager do?

Help the team member to perform the quantitative risk analysis through coaching, mentoring, and training

Escalate the issue to the functional manager

Perform the quantitative risk analysis for the team member

Contact the project management office (PMO) and request them to assign another team member who has the knowledge to perform this task to the team

A senior developer working on a large artificial intelligence (AI) project has worked hard and shown excellent results. The project manager is very happy with the developer's contribution and thinks that the developer deserves a reward.What should the project manager do?

Reward the developer according to their motivations and interests

Create an opportunity for the project team to recognize this developer

Print a recognition certificate and present it to the developer during a meeting

Send a recognition email to the team and copy management

Reward the developer according to their motivations and interests

A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.What should the project manager do in this situation?

Assess the team's capacity to absorb the workload

Evaluate and understand the cause of the conflict

Escalate the situation to the project sponsor

Reject the workload back to the global team

A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration.What should the project manager do to clarify the situation?

Clarify with the CFO that the prioritization process is based on business value

Request support from the CEO on how to deal with the situation

Increase the size of the team in order to match any prior expectations of the CFO

Create an executive board to review the product backlog and replan the next iterations

Clarify with the CFO that the prioritization process is based on business value

A project manager for a technologically complex engagement reviews the key project indicators with the main stakeholders on a regular basis. During one of the meetings, the project sponsor explains that they are using the project manager's risk register as a way to communicate about the project at the executive level.How should the project manager ensure that project risks are reported accurately in the risk register?

Review the risks throughout project execution

Update the risks in the risk management plan

Review the risks throughout project execution

List the project risks identified in the kick-off meeting

Plan to update the risks at project closure

A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.What should the project manager do to resolve this conflict?

Communicate with the resource on the roles and responsibilities of this project

Ensure the new supervisor takes the lead when being challenged

Give the project team time to work through the issues with the new supervisor

Immediately remove the resource from the project team

Communicate with the resource on the roles and responsibilities of this project

A project manager sent the first communication about the project management plan to the team.The next day, two field engineers were asking about their roles and the project schedule.What should the project manager have done?

Confirmed that the communication was understood and solicited feedback from the team

Sent the roles and responsibilities matrix along with the project management plan

Confirmed that the communication was understood and solicited feedback from the team

Briefed each team member on their roles before sending the project management plan

Discussed the roles with the managers to help explain them to their team members

A solution designer in an agile team often passes the design information to team members without any documentation. This has resulted in misunderstandings within the team.What should the agile leader do?

Review the process that resulted in this situation

Move the solution designer to another team

Review the process that resulted in this situation

Ask the team to document the design

Stop work until the design document is completed

A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.Which evaluation practice should the project lead use to obtain accurate usage data?

Build the functionality in the software to collect the operational usage data

Embed a feedback form into the system for users to respond

Build the functionality in the software to collect the operational usage data

Send out a questionnaire to all users regarding the most useful features

Interview a sampling of users to obtain the usage data

A software project using an agile approach is facing quality issues with every release, generating many production problems.What should the project manager do to fix the problem and improve the quality?

Use the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems

Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing

Create a reward system granting incentives to the team members who are able to catch more defects

Seek extra funding approval with the sponsor to replace junior team members for more experienced ones

A project manager is managing a national rollout for an innovative product in a regulated environment that is expected to change. The project management office (PMO) needs visibility of the regulatory constraints while maintaining a degree of flexibility.Which tool can the project manager use?

Use a product backlog to manage changes

Use a burndown chart to provide transparency

Use a burnup chart to provide transparency

Use a kanban board to increase accountability

Use a product backlog to manage changes

A project manager is managing a very important business transformation project. The goal of the project is to extend a desktop application with a mobile application module. The marketing department believes that a main competitor is working on a similar product.Which delivery approach should the project manager use for this project?

Incremental delivery, to ensure that mobile capability is released fast to the users

Extreme Programming (XP) delivery, to mitigate the high risk related to a new product

Traditional delivery, to ensure high quality and that the product meets market demands

Incremental delivery, to ensure that mobile capability is released fast to the users

Iterative delivery, to ensure that user feedback is incorporated into the second iteration

During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue could affect the project schedule.What should the project manager do first?

Update the issue log and act to minimize the impact

Escalate to the management team for delay approval

Add the risk and the delay to the risk register

Update the schedule to include the delay

Update the issue log and act to minimize the impact

A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders. The local community is speculating the impact of the facility.There are rumors of job opportunities and environmental impacts, which are listed on the project risk matrix.What should the project manager do with regard to community engagement in this situation?

Build channels to extend communication efforts to the local community.

Focus on the sideward stakeholders only and let the organization manage the community.

Use the city administration to address communication with the community.

Include the local union representative in the high-power, high-impact stakeholder group.

A company that uses a predictive approach and operates in a highly regulated market is losing profitability because its product life cycle is taking longer than those of its competitors. A new project manager has been hired to change this scenario.What approach should the project manager propose?

Propose a hybrid approach, leveraging the benefits of an agile approach while respecting some aspects of the company's industry

Migrate to an agile model, focusing primarily on an iterative approach, leaving the incremental life cycle as a next step

Change to an agile model, focusing primarily on the incremental life cycle, leaving the iterative approach as a next step

Maintain a predictive approach, but increase the focus on better planning and tracking to anticipate problems and avoid delays

Propose a hybrid approach, leveraging the benefits of an agile approach while respecting some aspects of the company's industry

A company is using an agile approach to launch a new product. In the second sprint, the team encounters a technical problem they have never faced before.What should the project manager do?

Facilitate a problem-solving session with the team to analyze the problem

Organize an early retrospective with the team to analyze the problem

Ask the product owner to write the specifications for the related user story

Facilitate a problem-solving session with the team to analyze the problem

Inform the project sponsor about the problem faced by the team

A project manager assigned team members to work in pairs on a large amount of technical reports. At times, the project manager noticed that important information was not shared properly among the team. This has caused delivery delays and, ultimately, the failure to complete the project.What is the root cause of this issue?

Incorrect communication techniques applied during implementation

Lack of team member training on documentation planning

Improper assignment of tasks to team member pairings

Team cohesiveness was lost because team members worked in pairs

A key stakeholder has recently started in a company and has been assigned to a hybrid project.Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches.What should the project manager do?

Allocate time to mentor the stakeholder in the selected project approach

Inform the project management office (PMO) that the team will use a predictive approach for this project

Inform the stakeholder that they must level their knowledge with other stakeholders

Allocate time to mentor the stakeholder in the selected project approach

Update the risk register with the potential impact and apprise the steering committee

A senior manager attends one of the project review meetings and expresses concern that the project will not meet the quality standards.What should the project manager do?

Review the quality management plan with the senior manager

Ask the senior manager to approve the user acceptance testing (UAT) plan

Inform the senior manager that there are approved quality standards

Review the quality management plan with the senior manager

Estimate the backlog items to forecast quality

Two team members were recently released from a project because the customer reduced the budget. However, the agile team is still receiving the same, if not more, work requirements as before.How should the agile project leader resolve this situation?

Explain the new team velocity to the customer.

Update the project budget with the released team members.

Update the restriction log with the new team capacity.

Explain the new project requirements to the team.

Explain the new team velocity to the customer.

An IT project manager for a project that is 50% complete learns that a critical team member plans to relocate to another country soon. The team member is needed for the remainder of the project.How should the project manager improve team dynamics?

Set up a weekly video conference to monitor the progress of the team member's work

Require that all team members be physically present for the weekly project review

Offer the team member an incentive to stay until the end of the project

Replace the team member with someone who has similar qualifications and is located closer

Set up a weekly video conference to monitor the progress of the team member's work

A product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this project and the virtual team.Which skill is required for a project manager to successfully manage this team?

Possesses strong interpersonal skills to drive high-performing virtual teams

Plans and controls every aspect of the team's deliverables to avoid surprises

Speaks several languages and has lived in different countries

Implements the organization's standards and processes for the project

A senior project manager is working for a company that is not yet making a profit. However, the company has many innovative projects in development. Most of the project time lines have slipped, and the staff is overwhelmed.What should the project manager do to help the company meet their financial objectives?

Prioritize the projects, giving higher priority to projects that will increase profit

Ensure that all of the projects are of high quality and are delivered on time

Request that upper management hire additional staff to support the projects

Make sure the project is fast tracked so that slipped time lines are recovered

A project manager is assigned to a building construction project. The project manager has taken an agile course and wants to use agile practices in the project.What should the project manager do?

Choose the agile practices that can be implemented in this type of construction project and apply them

Hire a consultant to provide a second opinion about whether agile can be applied to a construction project

Review the stages of the project to allocate additional budget for agile resources

Assign a scrum master to the project to implement agile practices in the project

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating. As a result, lots of misunderstandings occurred.What should the project manager do to address this issue?

Check the ground rules of the meeting to review the initial agreement with the team members

Use round-robin check-ins to facilitate the meeting, so all participants have the opportunity to speak

Book one-on-one meetings with the team members who are not speaking up during the daily meetings to get their updates

Identify one team representative to speak up during the daily meeting and share the team updates

A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation.What should the project manager have done to avoid this situation?

Established ground rules before the discussion had started

Reinforced that higher-level management has the decision power

Invited a high-level sponsor to the meeting to reduce the level of disagreement

Asked stakeholders not to voice their opinions during the meeting

While monitoring a project at a work site, the project manager notices that the site team's work breaks have increased by a few minutes every week.How should the project manager approach this?

Have a meeting with the team to discuss the issue and propose solutions

Dismiss some of the workers for failing to adhere to the break policy

Issue a formal written warning to all hourly workers for their break tardiness

Have a meeting with the team to discuss the issue and propose solutions

Reduce payment to the workers due to their extended breaks

A project manager is working on a construction project. The company owner asks the project manager to provide cost estimates for the new decoration project within 4 hours.How will the project manager be able to complete this task?

Tell the owner that a rough order of magnitude will be provided

Call a meeting with the project team to identify the most appropriate approach

Tell the owner that a rough order of magnitude will be provided

Contact a subject matter expert (SME) for advice and consultation

Tell the owner that the task requires more time and expertise

A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office (PMO) recommends the project manager to lead the next similar project.What should the project manager do next?

Engage key stakeholders to complete and deliver lessons learned.

Select the same stakeholders for the next project to avoid doing knowledge transfer.

Present the project achievements and delegate knowledge transfer to the steering committee.

Request the PMO to manage the lessons learned repository.

In order to increase a project's profit margin, the project manager and subject matter experts (SMEs) agreed to select the oldest model of a specific machine available in the market. When the machine reached its destination country, it was blocked by customs authorities who restricted the import of this machine model.What should the project manager have done to prevent this from happening?

Ensured that regulatory compliance was considered in the quality management plan.

Ensured that the SMEs correctly defined the project scope and the machine model.

Ensured the project sponsor provided enough funding to purchase the latest version of the machine.

Ensured that regulatory compliance was considered in the quality management plan.

Ensured that the technical team researched and selected the latest model of the machine.

A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation.What should the project manager have done to prevent this situation from happening?

Conducted periodic reviews with the manager on resource availability.

Defined the skill requirements more clearly in the scope statement.

Asked the manager to follow the agreed-upon resource management plan.

Conducted periodic reviews with the manager on resource availability.

Consulted with the installation team on a regular basis to check for conflicts.

PMI PMP Practice Test 3 - Free Online Exam Prep & Questions

Question 1 / 40

An agile team member received certification on a new tool; however, this team member is complaining that the rest of the team is not using the tool due to lack of knowledge.

How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?

Request budget to reward the team member so others will be motivated to obtain the same certification.

Promote the team member to product owner to leverage the new knowledge with the clients.

Ask the team member to use their recently acquired knowledge to develop and provide training to the team.

Provide an incentive to team members who begin using the new tool on this project.

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