A mandatory compliance requirement that will impact the project software is introduced during the execution phase of an iterative project. The team is aware of the compliance requirement.What should the project manager do next?

Escalate the issue of project impact to the product owner.

Update the product backlog item with this new requirement.

Escalate the issue of project impact to the project sponsor.

Update the stakeholder register to include the requirement owner.

A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified.What should the project manager do to address the issue?

Support the team to identify an approach to resolve the problem.

Ask the development team to slow down so the testers can catch up.

Provide training to the entire team so they all will be able to perform tests.

Onboard a new project team member who has testing skills.

During a project's execution phase, two team members are having conflicts with other team members within the team on technical and interpersonal levels.Which two actions should the project manager take first to address this conflict? (Choose two.)

Arrange individual meetings with the team members who cannot work together effectively.

Discuss the conflict early among the affected team members using a direct, collaborative approach.

Plan to resolve the team members' conflicts after the sprint and focus on achieving the goal.

Arrange individual meetings with the team members who cannot work together effectively.

Address the conflict during team meetings for the entire team to participate and find solutions.

Ask human resources (HR) to intervene before it escalates and affects the team's performance.

Discuss the conflict early among the affected team members using a direct, collaborative approach.

During the execution stage. the project manager discovered that one team member is not able to complete their work on time and is running later than expected. This delay may potentially impact a project milestone.What should the project manager do first?

Discuss with the team and assess the reasons that led to the delay.

Discuss with senior management and seek their guidance.

Discuss with the team and assess the reasons that led to the delay.

Request the team member's manager to find a solution.

Assign more resources from other teams on the late work.

A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met.What should the project manager do to meet these requirements?

Validate that the software is compliant with standards and regulations.

Ask human resources (HR) to assign a compliance specialist to the team.

Determine potential threats regarding compliance with the regulations.

Measure the extent to which the project complies with the regulations.

Validate that the software is compliant with standards and regulations.

A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work.What should the project manager do to ensure the project is completed on time with quality?

Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.

Meet with the team together and in one-on-one meetings to set clear, shared targets.

Encourage the team to participate in a peer evaluation activity by the end of the project.

Introduce the use of time sheets and ask team members to review and submit them regularly.

Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.

By the end of the first sprint, a project lead notices that one of the team members is not performing very well.Which form of communication should the project lead use to handle the situation?

Informal verbal communication, such as a conversation

Informal written communication, such as a friendly reminder

Formal verbal communication, such as a conversation at the end of the sprint retrospective 0

Formal written communication, such as an email with a copy sent to the manager

Informal verbal communication, such as a conversation

A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress.What should the project manager do next?

Contact the senior manager and discuss their needs.

Give the senior manager access to the product backlog.

Organize a review of the kanban board with the manager.

Contact the senior manager and discuss their needs.

Modify the PMO template to include the information.

A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track.What should the project manager do?

Organize a team meeting to discuss the changes and their importance for the company.

Advise the team to continue their work as planned because the schedule cannot be changed.

Organize a team meeting to discuss the changes and their importance for the company.

Inform the project sponsor about the team's unhappiness and ask for overtime pay.

Advise the team that the changes were decided by the CEO and must be implemented.

A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers' group was not consulted, and they use the site for a monthly market.What should the project manager do to move forward with the project?

Discuss the project objectives with all stakeholders. including the farmers' group, and review their requirements.

Continue building the center as the farmers' group does not need to be consulted.

Discuss the project objectives with all stakeholders. including the farmers' group, and review their requirements.

Document a risk related to the impact that the farmers' group could bring to the project.

Request that the project sponsor discuss compensation with the farmers' group for the lost business.

A project sponsor would like to include a new deliverable. The sponsor contacts the project manager in order to seek advice on the most efficient approach to complete the deliverable within the next 2 months.What should the project manager do?

Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.

Advise the sponsor that it is not the project manager's job to evaluate the project.

Use the management reserve in order to expedite completion of the deliverable within 2 months.

Change the project methodology in order to achieve completion of the deliverable within 2 months.

A project is about to start with a global project team. Travel is not a viable option for project team members, so most will participate virtually.What should the project manager do to engage the team?

Invest in a virtual collaboration/colocation environment.

Have one-on-one meetings with team members to improve communication.

Ask human resources (HR) for team-building recommendations.

Schedule weekly team meetings to encourage collaboration.

An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully.What should the project manager do to reduce the risk of project failure?

Provide team members with the necessary coaching and mentoring.

Ask the sponsor to add experienced professionals to the team.

Approve the appropriate training program for team members.

Assign a dedicated resource to check the quality of each deliverable.

A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions.What should the project manager do to ensure that the project is ready to move to an operational state?

Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.

Review the project approval requirements in the project charter and confirm who will be approving the project.

Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.

Refer to the project's work in progress (WIP) reports to ensure that there is no additional work in the backlog.

Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.

A vendor project manager and team are implementing a software solution across the organization. A customer stakeholder who was not present during the sales process is demanding that the team implement requirements that are out of scope without adding additional cost to the project.What should the project manager do next?

Refer the stakeholder to the delivery specifications in the statement of work (SOW).

Escalate the issue of the additional requirements to the executive leadership team.

Adjust the scope baseline and schedule baseline accordingly.

Implement all the requirements the customer has requested.

Refer the stakeholder to the delivery specifications in the statement of work (SOW).

A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.What should the project manager do?

Acknowledge the impediments and facilitate their resolutions.

Assign actions to all stakeholders and oversee their implementation.

Acknowledge the impediments and facilitate their resolutions.

Note the impediments and escalate them to the product owner.

Note the impediments and work on addressing them later.

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.What should the project lead do?

Invite the board member to the next sprint review.

Invite the board member to a separate demo.

Invite the board member to the next sprint review.

Invite the board member to the next sprint retrospective.

Invite the board member to the next daily standup.

Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations.What should the project manager do?

Start the meeting with a review of the ground rules, meeting objectives, and the agenda.

Speak individually with the team member who always disrupts the conversations.

Manage time efficiently using the agenda and ask each participant to contribute.

A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution.What should the project manager do to keep the stakeholders engaged?

Use a shared collaboration platform.

Use meetings as a communication channel.

Use email as a communication channel.

Use feedback and decision-making tools.

Use a shared collaboration platform.

A project has completed design activities ahead of schedule. Suddenly, the project manager is informed by a vendor that a deliverable may not meet the agreed delivery time frame due to a resource shortage. The internal team asked if they should continue to deliver as per the schedule.What should the project manager do?

Discuss with the project team alternative options to deliver as planned.

Inform the project team that they may proceed at a more relaxed pace.

Discuss with the project team alternative options to deliver as planned.

Inform the project team that some of them will work for the vendor.

Discuss with the team the need for longer hours to minimize the impact.

A stakeholder informs the project manager about a few compliance-related gaps and issues. The stakeholder then presents several suggestions to the project manager to address the issues.What should the project manager do?

Discuss the suggestions with the staff responsible for the compliance issues.

Review this with the project sponsor to avoid compliance gaps and issues.

Log the feedback from the compliance gaps in the lessons learned register.

Use the compliance issues to identify coaching and mentoring opportunities.

A project manager is leading a hybrid project that is building an app for a travel industry startup.Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions.What should the project manager do first?

Assess the environmental changes and recommend a pivot for the project.

Release the team and help them achieve their potential on a new project.

Pause the project if business value cannot be reached and collect lessons learned.

Assess the environmental changes and recommend a pivot for the project.

Ask the organization's management for advice regarding the project's direction.

During the execution of a project, a key stakeholder complains to the project manager about recent communications. The key stakeholder explains that the relevant information from the project team was incomplete and late. As a result, the key stakeholder is beginning to disengage from the project.What should the project manager do?

Update the communications management plan to fulfill the key stakeholder's expectations about relevant information.

Explain to the key stakeholder the way in which the project team communicates information.

Update the communications management plan to fulfill the key stakeholder's expectations about relevant information.

Send relevant information to all key stakeholders simultaneously to ensure consistent communication.

Ask the project sponsor to hold a meeting with the key stakeholder to ensure that the stakeholder is engaged in the project.

A software development project completed the initiation phase. The technical design was approved by the project steering committee. Later, it was discovered that the design will impact the company's production system. A new technical design must be found and this could delay the project by 3 months.What should the project manager do first?

Log the technical design delay as a risk in the project risk log.

Set up a steering committee session to review the project delay.

Continue with the approved design so that the project is not delayed.

Log the technical design delay as a risk in the project risk log.

Ask the steering committee to approve a new technical design.

During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans.What should the project manager do first?

Ask the neighbor to submit a formal complaint about their concerns.

Inform the neighbor that the complaint will be escalated to the project sponsor.

Inform the neighbor that all of the project documentation has been approved.

Ask the neighbor to leave the site immediately because the site is on private property.

A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed.What should the project manager do?

Perform a root cause analysis (RCA) of the existing communication approach.

Create a change request for implementing an online collaboration tool.

Distribute hard copies of status reports and confirm that messages were read.

Perform a root cause analysis (RCA) of the existing communication approach.

Ensure that all of the complaining stakeholders are on the distribution list.

A project team is completing a design, while another team in a different country is performing implementation.How should the project manager communicate the design to the implementation team?

Conduct a workshop with both of the teams.

Upload the design documents into the project repository.

Conduct a workshop with all of the stakeholders.

Send a detailed email with the completed design document.

Conduct a workshop with both of the teams.

A key project team member is out on sick leave in the middle of a critical project iteration. The project sponsor learns that any delay with the end-of-iteration release will displease the business stakeholders. Although all team members are cross-functional, they are also working close to full capacity.What should the project manager do to address this situation?

Discuss this with the team so they are able to reprioritize critical tasks and aim for the release deadline.

Discuss this with the team so they can complete the work of the unavailable team member and aim for the release deadline.

Discuss this with the team so they are able to reprioritize critical tasks and aim for the release deadline.

Discuss this with the sponsor and hold a meeting with the stakeholders so all of the team challenges can be shared.

Discuss the issues with the sponsor to fully convey the problem of the unavailable resource and the amount of work being done.

A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit.What should the project manager do?

Set up a stakeholder session with all teams to agree and document the benefits and establish ownership.

Ask the project sponsor to make a decision on who will own the benefit and document the decision.

Ask the project sponsor for approval to distribute the project benefits equally to the business areas.

Request all of the business areas to plan for a portion of the benefit equally and include it in their staffing plans.

A project manager is leading a small project with a low budget and a short, tight schedule. Many of the stakeholders are within the organization and have varying levels of interest.Which approach should the project manager use with the stakeholders?

Provide daily reports to maximize stakeholder communication.

Minimize communication until project completion as it will be finished quickly.

Share all relevant project information with the stakeholders.

Schedule one-on-one meetings with stakeholders to provide project updates.

A project manager is working on an enterprise resource planning (ERP) implementation project that spans divisions within and outside the country. The project manager understands the importance of gate reviews and periodic checks.Which of the following should the project manager leverage?

Project management office (PMO)

A customer is concerned with the quality of the product delivery, as the production deployment is approaching.What should the project manager do next to ensure acceptance of the deliverables?

Evaluate the quality checklist product compliance.

Verify the production budget belay advancing the product.

Test product integration in accordance with the requirements.

Renew the approved exit criteria for the product.

Evaluate the quality checklist product compliance.

An agile team is brainstorming end prioritizing all of the risks according to severity.What should the teem do about the identified risks?

Mitigate the risks that are applicable to the current and following iterations.

Focus on the project deliverables rather than the documented risks.

Agree that any issue can be handled when it becomes a problem.

Acknowledge that the risks will be handled in the corresponding iteration.

A project manager is working with the product owner and customer stakeholders on prioritizing the product backlog and planning the product delivery dates. The customer stakeholders are asking to include several deliverables as high priority. The product manager also has technical tasks that should be added as high priority.What should the project manager do?

Lead the team to identity the product objectives at every delivery iteration and clarify priorities.

Allow the customer stakeholders to define the project priorities and set the delivery dates.

Work with the team to estimate tasks and delivery dates, and then create a project roadmap.

Lead the team to identity the product objectives at every delivery iteration and clarify priorities.

Create a sprint board to allow all customer stakeholders to be aware of the task status and impediments.

A project has been successfully completed. The project was ahead of schedule, under budget, and delivered the expected benefits. The project sponsor was satisfied and distributed recognition certificates to key project team members.However, the project sponsor accidentally forgot to issue a certificate to a key team member.How should the project manager treat the missed key team member to avoid disappointment and demotivation?

Explain the situation to the team member and follow up with a reward and recognition for them.

Invite the team member to lunch with the business leader and project sponsor.

Thank the team member in a public meeting for their significant contributions to the project.

Explain the situation to the team member and follow up with a reward and recognition for them.

Request an additional recognition certificate for the missed team member from the project sponsor.

A customized module is being implemented into an off-the-shelf enterprise resource planning (ERP) solution. The project scope has been clearly defined by the sponsor, and the project manager is close to starting user acceptance testing.However, the newly elected government introduced a significant package of taxation reforms.What should the project manager do?

Assess the potential impact with the project team.

Contact the finance team and ask for advice.

Put the project on hold and wait for information.

Assess the potential impact with the project team.

Continue with user testing as planned.

A company operates on a 2-year budgeting cycle. The project manager has been assigned a high-visibility project to deliver a brand new, innovative capability. While the requirements for the new capability are defined, the solution design is only beginning. The project manager's boss is concerned that the final solution will exceed the budget for the project.What should the project manager do next to anticipate the budget impacts of the solution?

Develop a work breakdown structure (WBS) and perform activity-based cost estimating.

Apply earned value techniques that compare planned to actual value delivered at key points in the project.

Develop a work breakdown structure (WBS) and perform activity-based cost estimating.

Perform scenario planning on each of the solution designs and incorporate estimates into the next budgeting cycle.

Consult colleagues at other companies and use historical information to predict the final cost.

PMI PMP Practice Test 18 - Free Online Exam Prep & Questions

A multicultural team is working on a project. After a few months of observation, the project manager realizes that two team members are not responding to the construction manager properly. The project manager spoke to the team members individually and found that both had cultural differences with the construction manager.

What should the project manager do to improve the situation?

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PMI PMP Practice Test 18

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