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Question 103 - Certified Administrator discussion

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The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.

What automation tool best accomplishes this?

A.
Validation Rule
Answers
A.
Validation Rule
B.
Outbound Message
Answers
B.
Outbound Message
C.
Approval Process
Answers
C.
Approval Process
D.
Process Builder
Answers
D.
Process Builder
Suggested answer: D

Explanation:

Process Builder is a tool that can be used to automate business processes by creating record-triggered flows that execute actions when certain conditions are met. In this case, Process Builder can be used to create a flow that executes when an opportunity is closed won and creates a client welcome task and a welcome email for the primary contact.

Reference: https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5

asked 23/09/2024
Francisco Sanchez Valdes
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