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Question 104 - Certified Administrator discussion

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Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.

How should the administrator address this issues?

A.
Remove validation rules so that the users are able to process without complete records.
Answers
A.
Remove validation rules so that the users are able to process without complete records.
B.
Create a permission set to allow users to bypass the error.
Answers
B.
Create a permission set to allow users to bypass the error.
C.
use a fault connector and display a screen with text explaining what went wrong and how to correct it.
Answers
C.
use a fault connector and display a screen with text explaining what went wrong and how to correct it.
D.
Uncheck the end user Flow Errors box in setup.
Answers
D.
Uncheck the end user Flow Errors box in setup.
Suggested answer: C

Explanation:

Fault connector and screen component are two features that can be used to address the issue of users seeing error messages when they use one of their screen flows. Fault connector can be used to handle errors that occur when a flow element fails, such as a record create or update element. Screen component can be used to display a message to the user with text explaining what went wrong and how to correct it.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp_display_text.htm&type=5

asked 23/09/2024
Ishan Rathnayaka
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