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Question 107 - Certified Administrator discussion

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The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.

Which automation tool should an administrator use?

A.
Approval process
Answers
A.
Approval process
B.
Workflow rule
Answers
B.
Workflow rule
C.
Flow builder
Answers
C.
Flow builder
D.
Validation rule
Answers
D.
Validation rule
Suggested answer: C

Explanation:

Flow builder is an automation tool that allows administrators to create flows that guide users through screens, collect data, and perform actions on records. It can be used to simplify the account creation process by creating a screen flow that shows only the essential fields for creating an account and hides any unnecessary fields or sections from the page layout. Approval process, workflow rule, and validation rule are not automation tools that can simplify the account creation process; they are used for different purposes such as approving records, updating fields, or enforcing data quality.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5

asked 23/09/2024
Miguel Seron Blasco
30 questions
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