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Question 135 - Certified Advanced Administrator (CRT-211) discussion

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The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.

How should the administrator grant access for the sales rep?

A.
Instruct the sales rep to log in from the company's VPN.
Answers
A.
Instruct the sales rep to log in from the company's VPN.
B.
Delegate multi-factor identification to the sales rep.
Answers
B.
Delegate multi-factor identification to the sales rep.
C.
Add the sales rep's IP address to the trusted IP ranges.
Answers
C.
Add the sales rep's IP address to the trusted IP ranges.
D.
Generate a temporary identity verification code for the rep.
Answers
D.
Generate a temporary identity verification code for the rep.
Suggested answer: D

Explanation:

To grant access for the sales rep who broke their phone and needs multi-factor authentication using Salesforce Authenticator app, the administrator can generate a temporary identity verification code for them. This code allows users who don't have their verification method available to log in securely without compromising their account security.

Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification_codes.htm&type=5

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asked 23/09/2024
Miroslav Vukic
37 questions
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