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Question 87 - Certified Manufacturing Cloud Accredited Professional discussion

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Partner managers from Universal Containers (UC) are performing onsite visits to their distribution partners. During the visit they have a goal of getting partners to renew the terms of their sales agreements with UC. Leadership wants to understand how effective these in-person visits are in getting partners to renew. They would also like to standardize the tasks to be performed during these visits and report on this data in Salesforce.

Which features should a Manufacturing Cloud consultant recommend to meet these requirements?

A.
Partner Visit Management, Advanced Account Forecasting, and CRM Analytics for Manufacturing
Answers
A.
Partner Visit Management, Advanced Account Forecasting, and CRM Analytics for Manufacturing
B.
Partner Visit Management, Action Plans, and Generic Visit Key Performance Indicators
Answers
B.
Partner Visit Management, Action Plans, and Generic Visit Key Performance Indicators
C.
Partner Visit Management, Experience Cloud, and Service Console for Manufacturing
Answers
C.
Partner Visit Management, Experience Cloud, and Service Console for Manufacturing
Suggested answer: B

Explanation:

Partner Visit Management is a feature that allows partner managers to plan, execute, and track their onsite visits to their distribution partners. It helps them to automate and standardize the tasks and activities to be performed during the visits, such as reviewing sales agreements, discussing forecasts, resolving issues, and providing training. Partner managers can also capture feedback and insights from the visits and report on the visit outcomes and effectiveness.

Action Plans is a feature that enables partner managers to create and assign predefined sets of tasks and activities for different types of visits, such as renewal, upsell, or cross-sell. Action Plans help partner managers to follow best practices and ensure consistency and quality across all visits. Partner managers can also monitor the progress and completion of the action plans and track the impact of the visits on partner performance and satisfaction.

Generic Visit Key Performance Indicators (KPIs) are metrics that measure the success and impact of the partner visits. Partner managers can define and track various KPIs, such as renewal rate, revenue growth, customer satisfaction, and partner loyalty. Generic Visit KPIs help partner managers to evaluate the effectiveness of their visits and identify areas for improvement.

Partner Visit Management

Action Plans

Generic Visit Key Performance Indicators

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asked 23/09/2024
Igor Vasiliev
44 questions
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