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Question 121 - Certified Manufacturing Cloud Accredited Professional discussion

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Service agents at Universal Containers have requested the ability to access the latest updates to a sales agreement when navigating from the customer interaction related to the account.

What should a Manufacturing Cloud consultant recommend to meet their requirement?

A.
Create a new timeline with the Sales Agreement as the related object and add the timeline to the Account page in Lightning App Builder.
Answers
A.
Create a new timeline with the Sales Agreement as the related object and add the timeline to the Account page in Lightning App Builder.
B.
Add the Sales Agreement related list to the Engagement Interaction record page in Lightning App Builder.
Answers
B.
Add the Sales Agreement related list to the Engagement Interaction record page in Lightning App Builder.
C.
Add the Sales Agreement related list to the Account record page in Lightning App Builder.
Answers
C.
Add the Sales Agreement related list to the Account record page in Lightning App Builder.
Suggested answer: C

Explanation:

To allow the Service Agents to access the latest updates to a sales agreement when navigating from the customer interaction related to the account, the Manufacturing Cloud consultant should recommend adding the Sales Agreement related list to the Account record page in Lightning App Builder. This way, the Service Agents can see the sales agreements associated with the account and view their status, terms, and schedules. The Sales Agreement related list is available for the Account object by default and can be added to the Account page layout using the Lightning App Builder.Reference:Sales Agreements Overview,Customize Record Pages with the Lightning App Builder

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asked 23/09/2024
Phil Horikawa
38 questions
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