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Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary to solve these requirements?
Universal Containers (UC) service reps are assigned to a profile which has ''View All'' in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a salesforce Architects consider? Choose 2 answers:
A company intends bring work from anywhere culture in a bid to improve productivity. Their sellers use wide variety of devices with different form factors. The company currently uses one page layout to display opportunity record details to the sellers. The Regional Vice President of Seles is complaining about incorrect alignment of data in opportunity records, making it difficult for some sellers. Which steps are recommended to rectify this?
Susan posts a file to the Chatter feed for a record of an object. Which two statements accurately describe who can view the file by default?
Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page. In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?
Universal Containers has built a recruiting application on the salesforce Platform. HR requested that all internal users should have edit access to the referral custom object. One of the recruiters needed to share a referral record with another colleague for collaboration using manual sharing. The recruiter opened the referral record and could not find the share button. What could be the technical reason for this?
After setting up Customer Community and enable collaboration, the architect realizes that customers are only Chatter posts from other customers in their account. What should the architect do to allow viewing chatter posts from all customers?
A banking company uses & VIP Flag in the Contact Object that they want only Private Banking Reps to see. Which approach is recommended to meet this requirement?
What is required to implement Filter-Based Opportunity Territory Assignment?
What feature in Salesforce is needed to restrict access to a custom object that has Public Read/Write access?

Question 64 - Certified Sharing and Visibility Architect discussion

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To reduce the case time resolution and improve customer satisfaction, Universal Containers (UC) wants to allow specialized marketing consultants to have edit access to Case records of VIP customers. These casts should be visible only to the support rep who owns the case and the marketing consultants.

Which recommendation should a Salesforce architect give to allow this scenario?

A.
Case organization-wide default Private and Account Team with Read/Edit permission.
Answers
A.
Case organization-wide default Private and Account Team with Read/Edit permission.
B.
Case organization-wide default Public Read Only and Case Team with Read permission.
Answers
B.
Case organization-wide default Public Read Only and Case Team with Read permission.
C.
Case organization-wide default Private, role hierarchy, and Read Only ownership-based sharing rule.
Answers
C.
Case organization-wide default Private, role hierarchy, and Read Only ownership-based sharing rule.
D.
Case organization wide default Private and Case Team with Read/Edit permission.
Answers
D.
Case organization wide default Private and Case Team with Read/Edit permission.
Suggested answer: A
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asked 23/09/2024
JOSEPH KASULE
27 questions
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