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Question 25 - Certified User Experience Designer discussion

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A UX Designer wants to ensurenew Salesforce users are given the appropriate onboarding experience.

Which two on-App Guidance customizations should be used?

A.
Specify prompt scheduling
Answers
A.
Specify prompt scheduling
B.
Customize prompt theme
Answers
B.
Customize prompt theme
C.
Set prompt permissions
Answers
C.
Set prompt permissions
D.
Configure minimum three steps
Answers
D.
Configure minimum three steps
Suggested answer: A, C

Explanation:

To ensure new Salesforce users are given the appropriate onboarding experience, a UX Designer should use the following two on-App Guidance customizations:

Specify prompt scheduling: This allows the designer to control when and how often the prompts appear to the users, based on criteria such as start and end dates, frequency, and snooze duration. This way, the designer can tailor the onboarding experience to the users' needs and preferences, and avoid overwhelming or annoying them with too many or irrelevant prompts.

Set prompt permissions: This allows the designer to target the prompts to specific user groups, based on profiles and permissions. This way, the designer can ensure that the prompts are relevant and useful to the users, and avoid showing them information that they do not need or have access to.

Salesforce In-App Guidance: Enhance Your User Experience

Create and Manage In-App Guidance Prompts

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asked 23/09/2024
Solanki Narendra
34 questions
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