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A UX Designer wants to adopt scalability and consistency by no longer hard-coding values in designs, such as hex values for colors and pixel values for spacing. What should be used or created to leverage named entities that apply design attributes to components and applications?
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Question 26 - Certified User Experience Designer discussion

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Cloud Kicks wants to drive engagement on its website.

Which two Salesforce features should boost engagement?

Choose 2 answers

A.
Einstain Bots
Answers
A.
Einstain Bots
B.
Automated Invitations
Answers
B.
Automated Invitations
C.
MyTrailhead
Answers
C.
MyTrailhead
D.
Salesforce Connect
Answers
D.
Salesforce Connect
Suggested answer: A, B

Explanation:

Einstein Bots and Automated Invitations are two Salesforce features that can boost engagement on Cloud Kicks' website. Einstein Bots are chatbots that can provide automated and personalized responses to customers' questions and requests on the website. They can also escalate complex cases to human agents, collect feedback, and provide recommendations.Einstein Bots can help Cloud Kicks to improve customer satisfaction, reduce wait times, and increase conversions1. Automated Invitations are pop-up messages that invite website visitors to start a chat or video call with a service agent. They can be triggered by various criteria, such as time spent on the website, page visited, or customer profile.Automated Invitations can help Cloud Kicks to proactively engage with potential customers, offer assistance, and generate leads2.Reference:[Einstein Bots Basics] (https://ascendix.com/blog/salesforce-sales-engagement/), [Set Up Automated Chat Invitations] (https://bing.com/search?q=Salesforce+features+to+boost+engagement)

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asked 23/09/2024
Mihir Mishra
33 questions
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